Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Dinh

Vancouver,BC

Summary

Flexible in working with various personality types to complete projects smoothly and on time. Successful restaurant server satisfies clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food and drinks to guests and turning dining tables rapidly to maximize profits. In any workplace, I always try to do my best to adapt and to work effectively. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server and Cashier

Pho Net Viet restaurant
09.2021 - 11.2021
  • Serving and making drinks
  • Cultivated warm relationships with regular customers.
  • Frequently checking in with customers about my services
  • Focusing on friendly and great services to our customers
  • Problem-solving and addressing concerns when there is one.
  • Doing the closing shifts which includes counting the income, tips of the day
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Server and Cashier

V-Cafe restaurant
06.2021 - 11.2022
  • Making sandwiches and drinks
  • I'm in charge of receiving orders by phone, door dash, uber eats, skip the dishes and also walk-in customers
  • Doing multiple tasks at the same time
  • Keeping a positive and professional attitude when serving customers
  • Communicating with kitchen staff to keep track of orders frequently
  • Bringing food and cleaning the table

Server Assistant

Bonjour Vietnam Bistro
10.2021 - 06.2022
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Offered product samples, answered questions and helped customers find items.

Education

High School Diploma -

Byrne Creek Secondary School

Diploma - Early Childhood Education

Vancouver Community College
Vancouver, BC
07.2023

Skills

  • Team Player
  • Greeting and Seating Guests
  • Specials Promotion and Upselling
  • High-Volume Dining
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Warm and Friendly

Certification

  • Food Safe Level 1
  • Serving It Right
  • Early Childhood Education

Timeline

Server Assistant

Bonjour Vietnam Bistro
10.2021 - 06.2022

Server and Cashier

Pho Net Viet restaurant
09.2021 - 11.2021

Server and Cashier

V-Cafe restaurant
06.2021 - 11.2022

High School Diploma -

Byrne Creek Secondary School

Diploma - Early Childhood Education

Vancouver Community College

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Kaylee Dinh