Kaylee Diffey
Oak Hills
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Receptionist
All Pro Pest Control
06.2022 - 10.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Visitation Supervisor
Greater Hopes Family Services
02.2021 - 04.2023
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
Education
High School Diploma -
Serrano High School
Phelan, CA06.2022
Associate of Science - Nursing
Victor Valley College
Victorville, CA06.2024
Skills
- Time Management
- Teamwork and Collaboration
- Conflict Resolution
- Product Promotion
- Customer Assistance
- Adaptable and Flexible
- Team Cooperation
Timeline
Receptionist
All Pro Pest Control
06.2022 - 10.2023
Visitation Supervisor
Greater Hopes Family Services
02.2021 - 04.2023
High School Diploma -
Serrano High School
Associate of Science - Nursing
Victor Valley College
Similar Profiles
Robert StephensRobert Stephens
Service Technician at Pro Kill Pest ControlService Technician at Pro Kill Pest Control
MELISSA (MISSIE) FENIMOREMELISSA (MISSIE) FENIMORE
Administrative Assistant/Office manager at Pro Staff Termite & Pest ControlAdministrative Assistant/Office manager at Pro Staff Termite & Pest Control
Jud BagwellJud Bagwell
Business Owner at Pro Solutions Termite and Pest ControlBusiness Owner at Pro Solutions Termite and Pest Control