Kaylee Cullen

- Worked with a team to provide guests with positive experiences while maintaining safety in an unpredictable environment.

-Engaged in effective communication and utilized problem-solving skills to solve issues as they arose on the trail.

-Fostered a fun and safe environment for guests while prioritizing the health and well-being of the horses.

- Delivered thorough safety briefings and instructions, adapting my communication style to match the needs and concerns of each guest

- Provided a service focused on empathy, to build trust and reduce anxiety for guests of all ages and skill levels

- Provided excellent customer service and utilized problem-solving skills to improve customer satisfaction

- Worked effectively with a team to prepare and dispense orders in a timely manner while maintaining organization standards.