Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Close

Newmarket

Summary

Dedicated professional with a proven track record at Walmart, adept in cleanliness and sanitation, and exceptional at problem-solving. Skilled in transforming customer complaints into positive experiences, demonstrating punctuality, and fostering team collaboration. Achieved significant improvements in customer satisfaction through meticulous attention to food safety and service quality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deli Associate

Walmart
01.2023 - 09.2024
  • Responded to inquiries regarding available products and services and helped customers make appropriate choices.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Learned other teammates' work tasks to train as backup.

Customer Service Cashier

Silvercity Cineplex
08.2021 - 09.2022
  • Answered product questions using knowledge of sales and store promotions.
  • Redeemed coupons to discount purchases.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions throughout store.
  • Arranged and restocked service desk displays and merchandise racks to maintain appearance of store.
  • Performed cash and card transactions to complete customer purchases.

Education

High School Diploma -

Sir William Mulock Secondary School
Newmarket, ON
06-2023

Skills

  • Cleanliness and sanitation
  • Equipment safety
  • Punctuality and reliability
  • Safe food handling
  • Complaint resolution
  • Problem-solving
  • Time management
  • Team collaboration

Certification

  • Basic Life Support (BLS) - January 2024
  • Standard First Aid and CPR - December 2023

Timeline

Deli Associate

Walmart
01.2023 - 09.2024

Customer Service Cashier

Silvercity Cineplex
08.2021 - 09.2022

High School Diploma -

Sir William Mulock Secondary School

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Kaylee Close