Kaylee Chun
Corona
Summary
Friendly and reliable customer service professional with 2+ years of experience in fast-paced, high-volume environments assisting 50–100+ customers daily. Skilled in managing busy service areas, maintaining organized spaces, supporting team operations, and delivering positive customer experiences. Strong communication skills and ability to work efficiently during peak hours.
Availability: Sunday–Friday open availability. Saturdays available after 1 PM. Flexible with evenings, closing shifts, and holidays.
Overview
3
3
years of professional experience
Work History
Customer Service Associate/ Front Desk Support
Kaiser Permanente
Riverside, CA
12.2022 - 06.2025
- Served as the first point of contact for 100+ customers and visitors, providing friendly, professional service in a fast-paced environment
- Assisted customers with directions, appointment navigation, and general inquiries, ensuring a smooth and positive experience
- Communicated clearly with customers and team members to ensure smooth workflow
Front Desk Support
University of California, Riverside
Student Health Center - Riverside, CA
09.2023 - 06.2025
- Provided exceptional service to a 50-100+ customers each day in a fast-paced environment, maintaining professionalism and friendliness throughout.
- Coordinated customer flow during busy periods, optimizing service area layout to effectively reduce wait times.
- Handled 40+ customer inquiries, resolved concerns calmly, and ensured positive experiences
- Facilitated collaboration among team members to enhance operational efficiency.
- Managed front-facing workspace maintenance, promoting a welcoming and efficient environment.
Volunteer Team Member
Riverside Free Clinic
Riverside, CA
09.2023 - 06.2025
- Prepared and distributed 250+ hygiene kits efficiently as part of a collaborative team
- Maintained organized work areas to ensure smooth distribution process
- Demonstrated reliability and strong teamwork in fast-paced community setting
Education
Bachelor of Arts - Psychology
University of California, Riverside
Riverside, CA01.2026
Skills
- Customer Service & Sales Support
- Customer Flow Management
- Store Organization
- Loss Prevention Awareness
- Conflict Resolution
- Time Management & Multitasking
- Team Collaboration
- Technology: Microsoft Office, Google Workspace, Multi-Line Phone Systems
Languages
Spanish
Full Professional
Timeline
Volunteer Team Member
Riverside Free Clinic
09.2023 - 06.2025
Front Desk Support
University of California, Riverside
09.2023 - 06.2025
Customer Service Associate/ Front Desk Support
Kaiser Permanente
12.2022 - 06.2025
Bachelor of Arts - Psychology
University of California, Riverside