Kaylee Chan

• Greeting pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Kept animal coats clean and healthy with regular washing, grooming, and trimming.

• Greeted customers, arrive and sort the walk in's and appointments, answer any questions, and give instructions.
• Expediting and prioritizing time sensitive requisitions and special circumstances.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Data entry of all test request's as per Dr order and MSP protacol, to be collected and sent out for testing.
• Sterilization of facility.
• Daily maintenance recordings of equipment and temperatures.
• Handling of specimens and entry to prep for sendout.
• Collect payment for accounts and immigration.
• Pack specimens for currier sendout.

- Fundraising.

- Speaker in hands on educational and public events in the community. Example: Science World, Vancouver Aquarium, Pet Expo's, and Vet Technician Colleges.

- Reptile rehabilitation. Handling veterinary appointments, administering medication, wound and daily care.

- Re-homing of animals. Screening potential suitable applicant's knowledge and understanding of the pet they would like to adopt.

I have been on the board of directors since 2006 to current day.

• Greeted customers entering store and responded promptly to customer inquries.
• Operated cash register for cash, check, and credit card transactions.
• Worked flexible schedule and extra shifts to meet business needs.
• Training new cashiers.

- Receiving of inventory and data entry

- Customer service in petcare specialty

- Fish system maintenance. Balancing water system, medications etc...

- Daily care of the animals, such as cleaning and feeding of the fish,small animals, birds, cats, and reptiles.

- Distributing medication and attending veterinary appointments.

- Keeping stalk of the department.

- Keeping inventory and receiving shipments.

- Training new associates.

"Temporary Position"

- Receptionist duties, such as handling files and interacting with clients and their pets in a professional and caring manner.

- Sterilization of facility.

- Before and after surgical care of patients.

- Night monitoring.

- Stalk supplies and move inventory.

- Procedure prep and assistance

- Answer emergency calls overnight and call in the on call Veterinarian.

_ Daily care of horses, feeding and cleaning.

- Appointment scheduling.

- Trail Guide. Managing of riders safety and the well being of the horses.

-Working and exercising of horses.

- Assisting in riding lessons.