Kaylee Cervantes
Corona
Summary
Detail-oriented professional with proven expertise in order processing and customer service at Crown World Dental Lab. Skilled in data entry and invoicing, I consistently maintained high accuracy levels, enhancing operational efficiency. My teamwork orientation and commitment to resolving customer issues fostered loyalty and satisfaction, contributing to a positive work environment.
Overview
6
6
years of professional experience
Work History
Order Processor
Crown World Dental Lab
09.2023 - Current
- Input order information into system and updated customer accounts to document and track customer orders.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Maintained high levels of accuracy in order processing, diligently verifying customer information and order specifics.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Cashier
Farmer Boys
10.2019 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
Villa Park High School
18042 Taft Ave, Villa Park, CA 92861Skills
- Data entry skills
- Teamwork orientation
- Invoicing and billing
- Customer service
- Order processing
- Package labeling
- Cash handling
Languages
English
Spanish
Timeline
Order Processor
Crown World Dental Lab
09.2023 - Current
Cashier
Farmer Boys
10.2019 - 06.2022
Villa Park High School
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