Kaylea-Anne Buchanan
Welland,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I also look to further my experience in the restaurant industry and I am always open to learn or expand my knowledge.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Horton's
Welland, ON
04.2023 - Current
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Performing closing duties such as cleaning displays, restocking items, washing dishes and cleaning lobby and bathrooms.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Addressed customer needs, responding to specific requests.
Customer Experience Salesfloor Associate
Walmart
Welland, ON
01.2023 - 03.2023
- Replenished stock shelves with new merchandise when required.
- Assisted customers in making selections based on individual needs and preferences.
- Organized promotional displays to attract customer attention.
- Answered incoming calls from customers seeking product or service information.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Seasonal Sales Associate
Showcase
Welland, ON
10.2022 - 01.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
Education
Advanced Diploma - Construction Engineering
Niagara College
Welland, ON09.2026
High School Diploma -
Father Patrick H. Fogarty Adult And Continuing Education Centre
Welland, ON06.2023
Skills
- Workplace Safety
- Complaint Resolution
- Teamwork and Collaboration
- Following Instructions
- Problem-Solving
- Customer Service
Timeline
Team Member
Tim Horton's
04.2023 - Current
Customer Experience Salesfloor Associate
Walmart
01.2023 - 03.2023
Seasonal Sales Associate
Showcase
10.2022 - 01.2023
Advanced Diploma - Construction Engineering
Niagara College
High School Diploma -
Father Patrick H. Fogarty Adult And Continuing Education Centre
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