Kaylani Berberabe
Rancho Cucamonga
Summary
Dynamic crew member with a proven track record at Bry's Bagels and Starbucks, consistently achieving high levels of customer satisfaction and excellence in beverage preparation. Expertise in cash handling and maintaining rigorous quality standards has resulted in positive feedback from patrons. Exceptional multitasking abilities, combined with a strong commitment to health and safety protocols, contribute to a clean and welcoming environment for all customers. Ready to leverage developed skills in customer service and time management while transitioning into a new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Pomona, CA
04.2025 - Current
- Prepared and served high-quality beverages, ensuring consistency and adherence to Starbucks standards.
- Maintained cleanliness and organization of workstations, contributing to a welcoming environment for customers.
- Assisted in training new baristas on beverage preparation techniques and customer service best practices.
- Managed inventory levels, replenishing stock to meet demand while minimizing waste.
- Delivered exceptional customer service by actively engaging with patrons and resolving inquiries efficiently.
Crew Member
Bry's Bagels
09.2023 - 04.2025
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Assistant/Volunteer
The Lash Co.
Rancho Cucamonga, CA
07.2024 - 02.2025
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
San Dimas High School
San Dimas, CA06.2026
Skills
- Opening and closing duties
- Cash handling
- Beverage preparation
- Multitasking and organization
- Quality control
- Safe food handling
- Time management
- Teamwork and collaboration
- Customer service
- Front counter maintenance
- Friendly and outgoing
Timeline
Barista
Starbucks
04.2025 - Current
Assistant/Volunteer
The Lash Co.
07.2024 - 02.2025
Crew Member
Bry's Bagels
09.2023 - 04.2025
High School Diploma -
San Dimas High School