Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaylah Perez

La Habra

Summary

Detail-oriented individual with extensive experience in case management support and EMR documentation. Skilled in crisis response coordination and ensuring timely follow-ups, ready to enhance patient care through effective communication and collaboration.

Overview

9
9
years of professional experience

Work History

Front/Back Office

Steven Jacobs MD Inc.
Beverly Hills, CA
03.2024 - Current
  • Manage a high volume of patient calls while scheduling appointments and coordinating patient care.
  • Processed medication refills, referrals, imaging orders, CPAP equipment and prior authorizations.
  • Coordinated communication between patients, providers, specialists, and insurance companies.
  • Maintained accurate documentations in Epic EMR while ensuring timely follow-up on outstanding patient needs.
  • Assisted patients with home sleep studies,injections, EKGs, and rooming

Front Desk/Back Office

The Beverly Hills Lung and Sleep Institute
Beverly Hills, CA
02.2023 - 11.2024
  • Managed a high volume of incoming calls while scheduling appointments and coordinating patient care.
  • Processed medication refills, referrals, imaging orders, CPAP equipment, and prior authorizations.
  • Coordinated communication between patients, providers, specialists, and insurance companies.
  • Maintained accurate documentation in Epic EMR while ensuring timely follow-up on outstanding patient needs.
  • Assisted patients with pulmonary testing, home sleep studies, injections, EKGs, and rooming.

Medical Assistant/Scribe

Pasadena Center for Neuromuscular Medicine
Pasadena, CA
10.2017 - 01.2021
  • Managed patient scheduling to optimize clinic flow and enhance patient experience.
  • Assisted in clinical procedures, ensuring adherence to safety protocols and best practices.
  • Documented patient histories and vital signs accurately for physician review and treatment planning.
  • Coordinated communication between healthcare providers and patients to streamline care processes.
  • Educated patients on procedures, medications, and treatment plans.

Education

High School Diploma -

La Habra High School
La Habra, CA
06-2012

No Degree - LVN

American Career College
CA

Skills

    Healthcare Skills

  • Care Coordination
  • Patient Advocacy
  • Case Management Support
  • High-Volume Patient Scheduling
  • Referral Coordination
  • Prior Authorizations
  • Insurance Verification
  • Medication Refills
  • Patient Education
  • EMR Documentation
  • Epic EMR
  • Athena EMR
  • Multidisciplinary Team Collaboration
  • Medical Terminology
  • HIPAA Compliance
  • Crisis Response Coordination

Languages

English
Native or Bilingual
spa
Professional Working

Timeline

Front/Back Office

Steven Jacobs MD Inc.
03.2024 - Current

Front Desk/Back Office

The Beverly Hills Lung and Sleep Institute
02.2023 - 11.2024

Medical Assistant/Scribe

Pasadena Center for Neuromuscular Medicine
10.2017 - 01.2021

No Degree - LVN

American Career College

High School Diploma -

La Habra High School
Kaylah Perez