KAYLA WOOD
Baldwinsville,NY
Summary
Reliable and personable, bringing strong organizational skills and multitasking abilities. Well-versed in customer service principles and proficient in managing front desk operations and handling administrative tasks. Dedicated to providing welcoming atmosphere and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Northwell-University Physician Group
10.2022 - 06.2023
- Assisted with front desk operations, including preparing and updating patient charts and scheduling appointments
- Coordinated referrals and managed prescription refill requests
- Resigned to provide home health care for a family member
Internship - Medical Assistant
Dr. Zahir H. Rahman
02.2022 - 05.2022
- Performed front desk assistance, prepared charts, scheduled appointments, and conducted EKGs
- Completed training as part of a certificate program
Activity Coordinator (SYEP)
ACT Dementia Center
06.2019 - 08.2019
- Supported patient activities, including crafts and recreation, while ensuring patient safety
- Assisted in meal preparations and maintained awareness of patients' cognitive and motor skills
Education
Medical Assistant Certification -
The New Millennium Training Center
Staten Island, NY05.2022
High School Diploma -
Susan E. Wagner High School
Staten Island, NY06.2021
Skills
- Phlebotomy
- Medical Terminology
- Electrocardiograms (EKG)
- Holter Monitoring
- HIPAA Compliance
- OSHA Compliance
- Medication Preparation
- Medication Administration
- Team Collaboration
- Communication
- Excellent Communication
- Problem-solving skills
Timeline
Front Desk Assistant
Northwell-University Physician Group
10.2022 - 06.2023
Internship - Medical Assistant
Dr. Zahir H. Rahman
02.2022 - 05.2022
Activity Coordinator (SYEP)
ACT Dementia Center
06.2019 - 08.2019
High School Diploma -
Susan E. Wagner High School
Medical Assistant Certification -
The New Millennium Training Center
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