Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Wood

Lincoln,ON

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Sales Representative

Scentsy
01.2015 - 09.2021
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented sales strategies to increase profits.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

Housekeeping Supervisor

Best Western Hotel
07.2022 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Increased employee performance through effective supervision and training.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Worked with front desk to respond promptly to all guest requests.

Secretary

Cancrete Equipment
06.2015 - 05.2022
  • Find and coordinate with customers on sales of my own clients and of others that worked under me as sales reps
  • Manage inventory and paperwork for purchasing orders, also putting together sales parties to generate new clients.
  • Maintained daily report documents, memos and invoices.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Sales Associate

West Edmonton Mall
09.2012 - 05.2014
  • Fulfilling day to day duties around the store, cleaning, organizing store
  • Working close with customers for support and helping with the purchase of products or any questions the customer might have.

Housekeeper/Cleaner

Super 8 By Wyndham
05.2011 - 09.2013
  • Worked with 30-member housekeeping team, with personal and team accountability for cleaning 400 rooms daily, including conference facilities and public access areas
  • Promoted positive guest relations through prompt, courteous, and efficient service while maintaining an upscale atmosphere meeting specifications and establishing standards.

Education

High School Diploma -

Churchill Secondary

Skills

  • Detailed Instruction
  • Inspect Work
  • Health and Safety Compliance
  • Administrative Oversight
  • Department Coordination
  • Staff Training
  • Folding Clean Laundry
  • Guest Relations
  • Cleaning and Sanitation
  • Resolve Complaints
  • Performance Evaluations
  • Organize Files
  • Critical Thinking

Timeline

Housekeeping Supervisor

Best Western Hotel
07.2022 - Current

Secretary

Cancrete Equipment
06.2015 - 05.2022

Sales Representative

Scentsy
01.2015 - 09.2021

Sales Associate

West Edmonton Mall
09.2012 - 05.2014

Housekeeper/Cleaner

Super 8 By Wyndham
05.2011 - 09.2013

High School Diploma -

Churchill Secondary

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Kayla Wood