Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Wing

Kitchener,ON

Summary

Focused Sales Coordinator with 7+ years of experience in Transportation and cultivating partnerships. Self-motivated, diligent in customer care, initiatives and projections. Eager to leverage advanced knowledge of The Manitoulin Group of Companies and territory development to fulfill Sales Professional role.

Overview

6
6
years of professional experience

Work History

Sales Coordinator

Manitoulin Transport
Cambridge, ON
09.2020 - Current
  • Prepare weekly/monthly reports on sales activities, revenue and other key metrics.
  • Support the sales team by delivering current territory data and training on customer specific programs.
  • Manage customer relationships by responding promptly to inquiries and addressing any issues that arise.
  • Stay current with internal systems upgrades to provide the sales teams with the proper tools to complete daily tasks.
  • Collaborate with Sales/IT to create and maintain customer facing tools.
  • Arrange for creation and distribution of supporting documents and presentations to help the sales team in areas of need.

OS&D Clerk

Manitoulin Transport
Cambridge, ON
09.2017 - 09.2020
  • Performed regular physical checks of non-conforming products.
  • Prepared hazardous materials documentation as needed for return of goods.
  • Identified discrepancies between BOL's, Packing Slips, Labels to correct Wrong Home Freight.
  • Accurately documented overage, shortages & damages in the AS400 to ensure proper action was taken to rectify the issues.
  • Operated handheld scanners to maintain up-to-date dock checks & OS&D Reporting.
  • Utilized computer software systems to communicate with internal contacts regarding corrective actions.

AR Clerk

Manitoulin Transport
Cambridge, ON
09.2017 - 09.2020
  • Maintained a database of customer accounts including contact information and payment history
  • Resolved discrepancies between customer statements and quotes.
  • Assisted customers with questions regarding billing or payment issues.
  • Generated, mailed and monitored invoices.
  • Processed new customer forms to set up accounts in system.
  • Received and recorded cash, checks and transfers.

Education

Diploma - Cosmetology Studies

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Skills

  • Customer Communication
  • Sales Reporting
  • Account Management
  • Proficient in Microsoft and Google
  • Flexible
  • Strong organization and time management skills
  • Performance Tracking
  • Lead Generation
  • Data Entry
  • Sales Strategies
  • Issue Resolution
  • Customer Engagement and Support
  • Report Creation
  • Analytical Thinking

Timeline

Sales Coordinator

Manitoulin Transport
09.2020 - Current

OS&D Clerk

Manitoulin Transport
09.2017 - 09.2020

AR Clerk

Manitoulin Transport
09.2017 - 09.2020

Diploma - Cosmetology Studies

Conestoga College Institute of Technology And Advanced Learning

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Kayla Wing