KAYLA WALKER
Brantford,ON
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities. Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of post-secondary education
18
18
years of professional experience
Work History
Real Estate Agent
Advantage Realty Group
Brantford, Canada
03.2021 - Current
- Guided and assisted buyers or sellers throughout the entire transaction process.
- Prepared and navigated clients through contracts, paperwork, and deeds, enhancing understanding and compliance.
- Conducted comparative market analysis to accurately estimate property values, supporting informed client decisions.
Bartender
Bad and Boujee
Hamilton, Ontario
09.2023 - 09.2025
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers to provide excellent service and build rapport.
- Maintained cleanliness and organization of bar area during shifts.
Bartender Supervisor
Nightclub
Brantford, Canada
05.2012 - 09.2019
- Created promotional materials including flyers and digital ads for social media platforms, enhancing brand visibility.
- Led and motivated team members during busy shifts, fostering a collaborative and efficient work environment.
- Ensured compliance with health codes, sanitation standards, and alcohol regulations to maintain a safe service environment.
- Managed staffing schedules and team assignments to ensure optimal coverage.
- Executed sales transactions to finalize customer purchases effectively.
- Provided front desk support by greeting visitors and answering calls.
- Conducted property evaluations to determine value and condition.
- Followed up with potential clients to nurture leads and build relationships.
- Facilitated property tours for prospective buyers to showcase listings.
- Collaborated with team members to achieve common goals and improve workflow.
- Handled leasing agreements and sales processes for residential properties.
Escalation Specialist
Rogers Communications
Kitchener, Canada
08.2008 - 11.2012
- Resolved escalated customer issues, providing effective technical support and enhancing customer satisfaction.
- Built strong customer relationships through prompt responses and clear communication, fostering loyalty.
- Identified customer needs and delivered compliant solutions, ensuring alignment with expectations and company policies.
Education
Police Foundations -
Conestoga College
KitchenerHigh School Diploma -
Galt Collegiate Institute
Cambridge 09.2000 - 05.2004
Skills
- Team collaboration
- Cocktail preparation
- Customer engagement
- Bar organization
- Hospitality service expertise
- Beverage preparation
- Professional appearance
- Highly reliable
Timeline
Bartender
Bad and Boujee
09.2023 - 09.2025
Real Estate Agent
Advantage Realty Group
03.2021 - Current
Bartender Supervisor
Nightclub
05.2012 - 09.2019
Escalation Specialist
Rogers Communications
08.2008 - 11.2012
High School Diploma -
Galt Collegiate Institute
09.2000 - 05.2004
Police Foundations -
Conestoga College