Summary
Overview
Work History
Education
Skills
Licence & Certificates
References
Timeline
Generic

Kayla Valiquette

Calgary

Summary

I am a hardworking and reliable individual with strong ability in customer service and multi-tasking. Confident,efficient and determined. I am highly organized, proactive and punctual with a team-oriented mentality. Ambitious and detail oriented with commitment to safety and accuracy in all tasks. Adaptable and driven with strong work ethic. Friendly and positive attitude. Dedicated to see a job well done.

Overview

17
17
years of professional experience

Work History

Sales/Cashier

Rona
08.2023 - 03.2025
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Scanned items, accepted payments, and provided change as necessary.
  • Processed returns and refunds according to company procedures.
  • Assisted customers with loading purchases into their vehicles or bags.
  • Organized shelves and displays to maintain an orderly appearance throughout the store.
  • Resolved customer complaints in a courteous manner while following company policy guidelines.
  • Provided excellent customer service by being knowledgeable about store products and services.
  • Stocked shelves with new merchandise when needed.
  • Promoted and advertised sales, discounts and special promotions to generate revenue and build client loyalty.
  • Trained new employees by providing knowledge of specific store tasks and policies.
  • Welcomed customers, offering assistance to help find store items.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted in price changes
  • Efficient in Key cutting
  • Assisted customers in finding/mixing paint
  • Efficient in using paint machine/equipment
  • Blind cutting
  • Experience in working with MMS/SODA software
  • Special order products for customers
  • Cut wire/chain for customers as needed
  • Fulfilled web orders as needed

Server/Bartender

Boston Pizza
02.2015 - 09.2020
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Effectively multitasked within fast-paced environment.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared and served cold, hot, alcoholic/non-alcoholic beverages to guests.
  • Quality check of food served, resolve issues, bring additional items and refill beverages.

Stevenson & Son

Flooring Laborer
06.2012 - 03.2014
  • Maintained clean, safe working environment by removing waste from job site.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Applied adhesive materials to flooring and wall materials to join foundation material.
  • Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
  • Heavy labour and lifting of products and materials.
  • Adhered to all operating and safety standards.
  • Removed existing flooring and discarded old material.

Front Desk

Best Canadian Motor Inn
09.2008 - 10.2010
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Responded to inquiries and room requests made online, by phone or email.
  • Experience working with MS Word\Excel.
  • Cross reference accounts payable/receivable.
  • Assisted Housekeeping with cleaning duties.

Education

High School Diploma -

Crowsnest Consolidated High School
Coleman, AB
05.2007

Skills

  • Guest service
  • Problem resolution
  • Organizational skills
  • Multitasking
  • Work ethic
  • Friendly, positive attitude

Licence & Certificates

  • Class 5 Drivers Licence
  • Pro serve Certificate
  • Flags-person Certificate
  • Blind Cutting Certificate

References

  • Deneen Johnston - (306) 230-7849
  • Janet Smolinski - (306) 690-1295
  • Janice Scrivens - (403) 830-3391

Timeline

Sales/Cashier

Rona
08.2023 - 03.2025

Server/Bartender

Boston Pizza
02.2015 - 09.2020

Stevenson & Son

Flooring Laborer
06.2012 - 03.2014

Front Desk

Best Canadian Motor Inn
09.2008 - 10.2010

High School Diploma -

Crowsnest Consolidated High School

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Kayla Valiquette