Kayla Tobler
Murrieta
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Emergency Financial Coordinator
VCA California Veterinary Specialist
03.2025 - Current
- Managing medical records, reading treatment sheets for updating charges
- Presenting and explaining fees, including processing payments
- Working closely with veterinarians to put together a treatment plan to present to clients
- Answering phones, communicating with clients
Academic Program Specialist
University of Maryland Global Campus
06.2024 - 03.2025
- Receives, screens, and responds to inquiries on the phone or in writing. Provides general information about the program such as admission requirements, basic academic policies, and general program content.
- Ensures that all required forms and documentation are complete. Compiles, updates, and maintains all records related to processing transcripts.
- Collects and enters information needed for database and tracking systems on program activities.
Program Specialist
Marketstar
10.2021 - 06.2024
- Company Overview: Ogden, UT
- Support team project by leveraging expertise in Microsoft Suite.
- Ensure accurate case resolution by submitting IT tickets.
- Troubleshoot and resolve account issues within Salesforce, improving data integrity.
- Proactively manage email and ticket communication to enhance customer satisfaction.
- Maintain Salesforce account accuracy through data cleansing and correction procedures.
- Ogden, UT
Documentation Specialist
Cytiva
11.2020 - 10.2021
- Company Overview: Logan, UT
- Produced high-quality labels through attention to detail and verification processes.
- Maintained compliance with cGMP regulations through documentation protocols.
- Approved final product labels for production, guaranteeing regulatory requirements.
- Logan, UT
Lab Technician I
Prodrome Sciences
01.2020 - 08.2020
- Company Overview: Temecula, CA
- Maintained accurate and organized sample inventory through meticulous record-keeping practices.
- Managed and maintained laboratory equipment, ensuring optimal functionality for research.
- Demonstrated proficiency in advanced laboratory techniques, includes pipetting, centrifuge operation, reagent preparation, halogen extraction, and mass spectrometry operation.
- Temecula, CA
Vet Assistant
Vail Ranch Veterinary Hospital
07.2019 - 01.2020
- Company Overview: Temecula, CA
- Provided exceptional patient care.
- Assisted healthcare professionals with restraint during blood draws and IV catheter insertions.
- Processed and analyzed blood work, including chemistry and CBC panels contributing to a timely diagnosis.
- Temecula, CA
Lab Assistant
Mammalogy Laboratory
11.2014 - 06.2019
- Company Overview: Fairbanks, AK
- Prepared biological specimens for research.
- Processed tissues for long-term storage, including proper handling and sub-sampling for genomic analysis.
- Cataloged and labeled mammal specimens according to protocols with efficiency.
- Streamlined data entry by recording specimen records for bulk database upload.
- Assisted with maintaining cryogenic storage by transferring liquid nitrogen into cryo vaults.
- Fairbanks, AK
Riding Instructor/Assistant
Drouin Spring Equine Center
09.2018 - 02.2019
- Company Overview: Fairbanks, Alaska
- Teaching horsemanship and basic riding, Assist in exercising other horses.
- Teaching safe way to handle horses and learning about anatomy of horse.
- Assist owner of property who is an equine vet with x-rays and other medical procedures.
- Fairbanks, Alaska
Rider/Groomer
Oakmont Ranch Thoroughbred Training and Rehabilitation
05.2016 - 06.2016
- Company Overview: Murrieta, California
- Exercised/groomed horses and cleaned stalls.
- Administered medication, Stable wrapped legs for post exercise care.
- Murrieta, California
Education
Associate of Science - Biological Sciences
University of Alaska Fairbanks
Fairbanks, AK12-2018
Skills
- Appointment scheduling
- Software skills (Oracle, OnBase, Woofware, Salesforce)
- Laboratory documentation
- Specimen preparation
- Anatomy and physiology
- Hazardous materials handling
- Specimen processing
- Laboratory safety
- Data entry
Timeline
Emergency Financial Coordinator
VCA California Veterinary Specialist
03.2025 - Current
Academic Program Specialist
University of Maryland Global Campus
06.2024 - 03.2025
Program Specialist
Marketstar
10.2021 - 06.2024
Documentation Specialist
Cytiva
11.2020 - 10.2021
Lab Technician I
Prodrome Sciences
01.2020 - 08.2020
Vet Assistant
Vail Ranch Veterinary Hospital
07.2019 - 01.2020
Riding Instructor/Assistant
Drouin Spring Equine Center
09.2018 - 02.2019
Rider/Groomer
Oakmont Ranch Thoroughbred Training and Rehabilitation
05.2016 - 06.2016
Lab Assistant
Mammalogy Laboratory
11.2014 - 06.2019
Associate of Science - Biological Sciences
University of Alaska Fairbanks
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