Kayla Stormer

• Support clients in their homes by following individualized behavior plans and daily routines.

• Use positive reinforcement, redirection, and encouragement to help clients build communication, social, and daily living skills.

• Collect accurate data during sessions and share observations with the supervising team.

• Help create a structured, calm, and supportive environment that sets clients up for success.

• Work closely with families and supervisors while keeping a professional, patient, and respectful approach.

• Led after-school activities for kindergarten and first-grade students in a safe and encouraging setting.

• Helped children with homework, reading support, and enrichment activities.

• Supervised a group of children each day while keeping things organized, calm, and on schedule.

• Planned and ran daily activities, supported transitions, and helped during snack time and other routines.

• Focused on making sure each child felt supported, engaged, and confident.

• Opened and closed the facility, completed walkthroughs, and helped maintain a clean and safe environment.

• Supported daily operations by handling register duties, guest concerns, and general front-end tasks.

• Communicated with parents, managed party bookings, and helped keep birthday schedules running smoothly.

• Stayed on top of cleaning, restocking, and equipment needs to keep the facility looking and functioning well.

• Helped make sure guests had a smooth and enjoyable experience.

• Helped customers find the right jewelry while building strong relationships and supporting sales goals.

• Opened and closed the store, handled deposits, paperwork, and daily operational tasks.

• Processed credit applications, returns, exchanges, and merchandise tasks.

• Worked in a fast-paced, sales-driven environment while keeping the customer experience friendly and professional.

• Helped maintain store organization, presentation, and overall reliability.

• Assisted customers with returns, exchanges, and general service needs in person and online.

• Supported self-checkout areas, cashier duties, and money services.

• Handled money orders, transfers, bill payments, refunds, and transaction troubleshooting.

• Learned to work across different departments and adapt to a busy, fast-moving environment.

• Helped keep customer interactions smooth, efficient, and respectful.