Kayla Smith
Fresno
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Express Employment
San Francisco
06.2024 - 12.2024
- Managed scheduling and calendar coordination for multiple team members.
- Assisted in preparing reports and presentations for client meetings.
- Maintained filing systems for documents and electronic records.
- Organized office supplies and ensured inventory levels were maintained.
- Implemented office procedures to enhance workflow efficiency within teams.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
Warehouse Worker
UPS
Oakland
11.2022 - 02.2023
- Loaded and unloaded shipments while ensuring product safety and integrity.
- Conducted regular inventory checks to support accurate stock management.
- Followed safety protocols to maintain a secure working environment consistently.
- Maintained cleanliness in work area to promote a safe workspace for all staff.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
Server/Hostess
Denny Restaurant
Fresno
01.2022 - 02.2022
- Provided excellent customer service to enhance dining experience.
- Took orders and communicated with kitchen staff for accuracy.
- Served food and beverages promptly while maintaining cleanliness.
- Managed cash register and processed payments efficiently.
- Collaborated with team members to ensure smooth service flow.
- Handled customer inquiries and resolved issues professionally.
- Maintained knowledge of menu items to advise customers service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Behavior Technician
Center for Autism and Related Disorders, Inc.
Fresno
02.2021 - 04.2021
- Implemented behavior intervention plans for clients with autism and related disorders.
- Assisted in data collection to monitor client progress and treatment effectiveness.
- Collaborated with families to provide support and guidance for behavioral strategies.
- Engaged clients in therapeutic activities to promote social skills and communication.
- Maintained accurate documentation of client sessions and behavior observations.
- Participated in team meetings to discuss client needs and program adjustments.
- Provided positive reinforcement to encourage desired behaviors during sessions.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
Food Runner
Chili's
Tulare
02.2021 - 03.2021
- Delivered food promptly to tables, ensuring accurate orders and customer satisfaction.
- Communicated with kitchen staff to streamline order preparation and delivery processes.
- Assisted servers by replenishing supplies and clearing tables during peak hours.
- Maintained cleanliness of dining area, enhancing overall guest experience and safety.
- Collaborated with team members to manage high-volume service periods efficiently.
- Monitored food presentation standards, ensuring consistency with restaurant guidelines.
- Resolved guest inquiries regarding menu items, promoting a welcoming atmosphere.
- Delivered food to guests in a timely manner while following safety protocols.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Team Member
Gap Warehouse
Fresno
11.2020 - 01.2021
- Assisted customers with product selection and provided excellent service.
- Operated warehouse equipment safely and followed all safety protocols.
- Processed incoming shipments and verified accuracy of stock levels.
- Maintained a clean and organized work area throughout shift.
- Maintained accurate inventory records using warehouse management systems.
- Inspected products for quality before packaging and shipping.
- Prepared shipping documentation for outgoing orders and deliveries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
Food Service Worker
HOT DOG ON A STICK
Fresno
06.2019 - 11.2020
- Prepared and served hot dogs and snacks to customers efficiently.
- Maintained cleanliness of food preparation and serving areas during shifts.
- Operated cash register and processed customer transactions accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Engaged with customers to provide friendly service and address inquiries.
- Followed health regulations to ensure safe food handling practices consistently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Cashier and Customer Service
Bullard High School- Student Store
08.2019 - 03.2020
- Processed customer transactions efficiently at the student store.
- Maintained accurate cash register and handled payment methods.
- Assisted students with product selection and answered questions.
- Organized inventory and restocked shelves to ensure availability.
- Collaborated with team members to improve store operations.
- Ensured a clean and welcoming environment for customers.
Education
High School Diploma -
Bullard High School
Fresno, CA 08.2016 - 06/2020
Skills
- Cashiering
- Home Care
- Marketing
- Office experience
- Office procedures
- Calendar coordination
- Cash handling
- Team collaboration
- Effective communication
- Attention to detail
- Conflict resolution
- Microsoft Office Suite
- File organization
Certification
CPR, 04/01/19, 04/30/21
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Administrative Assistant
Express Employment
06.2024 - 12.2024
Warehouse Worker
UPS
11.2022 - 02.2023
Server/Hostess
Denny Restaurant
01.2022 - 02.2022
Behavior Technician
Center for Autism and Related Disorders, Inc.
02.2021 - 04.2021
Food Runner
Chili's
02.2021 - 03.2021
Team Member
Gap Warehouse
11.2020 - 01.2021
Cashier and Customer Service
Bullard High School- Student Store
08.2019 - 03.2020
Food Service Worker
HOT DOG ON A STICK
06.2019 - 11.2020
High School Diploma -
Bullard High School
08.2016 - 06/2020