Kayla Sinclair
Edmonton,AB
Summary
Dynamic restaurant bar owner with a proven track record at Kayla Sinclair, excelling in promotional planning and customer engagement. Leveraged social media strategies to boost revenue and fostered strong vendor relationships. Adept in financial planning and staff management, consistently enhancing customer satisfaction through exceptional service and unique entertainment offerings.
Overview
2
2
years of professional experience
Work History
Restaurant Bar Owner
Kayla Sinclair
11.2024 - 01.2025
- Implemented creative promotions such as themed nights or happy hour specials to attract new customers while retaining existing ones.
- Fostered positive relationships with vendors to secure competitive pricing on food, beverage, and supplies.
- Collaborated with local businesses for cross-promotions, enhancing visibility in the community and driving foot traffic to the establishment.
- Streamlined operations by implementing efficient inventory management systems and staff scheduling procedures.
- Boosted restaurant revenue with effective marketing strategies, including social media promotion and local advertising.
- Organized special events like live music performances or trivia nights to provide unique entertainment options for guests.
- Managed financial aspects of the business, including budgeting, profit/loss analysis, and cash flow management.
- Managed payroll, daily deposits, and cost controls.
Bartender
Paul Smith
01.2023 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Helped management plan and serve bar menu exceeding customer expectations.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Food And Nutrition
Maggotty High School
Jamaica 05.2014
Skills
- Staff management
- Social media promotion
- Hygiene standards
- Small business operations
- Customer engagement
- Staff supervision
- Staff hiring
- Employee scheduling
- Financial planning
- Promotional planning
- Customer service
- Problem-solving
- Reliable and responsible
- Critical thinking
- Customer satisfaction
- Organizational skills
- Money handling
- Safe food handling
- Relationship building
- Monitoring food preparation
- Beverage making
Languages
English
Professional Working
Timeline
Restaurant Bar Owner
Kayla Sinclair
11.2024 - 01.2025
Bartender
Paul Smith
01.2023 - 11.2024
Food And Nutrition
Maggotty High School
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