Kayla Shaw
Auburn
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty. Skilled in cash handling and customer service. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Panera Bread
Auburn, CA
10.2023 - Current
- Operate cash register, ensuring accurate transactions and efficient customer service
- Provide support during peak hours, enhancing overall store workflow and customer experience
- Adapt quickly to changes in store policies and procedures, maintaining compliance with company standards
- Communicate with customers and team members to solve problems
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Developed strong relationships with repeat customers through friendly service interactions
- Collaborate with team members to uphold store cleanliness and organization standards.
- Food Safety Knowledge and food preparation.
- Recognized in growth and performance with a Promotion to Team Lead within 1 year
Front Desk Sales Associate
Auburn Outboard Marine
Loomis, CA
03.2019 - 08.2021
- Manage front desk operations, ensuring smooth check-in and check-out processes for boats
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Process sales transactions using POS systems accurately and efficiently
- Assist in inventory management, maintaining stock levels for merchandise display
- Responsible for counting end of day cash and deposits
- Answering phone calls regarding service and parts department
- Bookkeeping and reconciliation experience
Education
High School Diploma -
Vintage Oaks Academy
Auburn, CA05-2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Reliable and responsible
- Honest and dependable
- Active listening
- Interpersonal
- Attention to detail
Timeline
Cashier Team Lead
Panera Bread
10.2023 - Current
Front Desk Sales Associate
Auburn Outboard Marine
03.2019 - 08.2021
High School Diploma -
Vintage Oaks Academy