Kayla Salgado

- Greet and welcome guests as they arrive at the restaurant with a friendly and professional demeanor.
- Manage guest reservations, walk-ins, and waitlists using the restaurant’s reservation system.
- Escort guests to their assigned tables and provide them with necessary menus.
- Ensure the dining area is clean, organized, and ready to accommodate guests.
- Answer phone calls, take reservations, and provide information about the restaurant (menu items, hours of operation, etc.).
- Handle guest inquiries, concerns, or complaints with a positive attitude and escalate when necessary.
- Coordinate with the serving staff and kitchen to ensure timely seating and smooth dining operations.
- Assist in maintaining the restaurant’s atmosphere by controlling the volume of guests, managing wait times, and ensuring proper guest flow.
- Monitor guest satisfaction and report any issues to management.
- Support the waitstaff and management team as needed, including helping to clear tables, refresh water, or provide additional seating when required.

- Knowledge of TOAST POS system

As a Brand Ambassador for Fashion Nova, I represent the brand by creating engaging social media content that showcases the latest trends and styles. My responsibilities include:
-Brand Representation: Act as the face of Fashion Nova, promoting the brand’s clothing through authentic and stylish posts across multiple social media platforms.
- Content Creation: Develop eye-catching visual content, including photos and videos, that highlight Fashion Nova outfits and resonate with my audience.
- Sales Promotion: Drive sales by utilizing a personalized tracking link, encouraging my followers to shop Fashion Nova and helping to increase brand revenue.
- Community Engagement: Build and engage with a community of fashion enthusiasts, fostering discussions around Fashion Nova’s collections and promoting a positive brand image.
- Trend Insights: Stay updated on fashion trends and customer preferences, providing valuable feedback to support Fashion Nova’s marketing strategies.

This role allows me to merge my passion for fashion with my skills in digital marketing, contributing to the growth and visibility of the Fashion Nova brand.

- High pressure situations regarding long waitlists.

- Greet and welcome guests as they arrive at the restaurant with a friendly and professional demeanor.
- Manage guest reservations, walk-ins, and waitlists using the restaurant’s reservation system.
- Escort guests to their assigned tables and provide them with necessary menus.
- Ensure the dining area is clean, organized, and ready to accommodate guests.
- Answer phone calls, take reservations, and provide information about the restaurant (menu items, hours of operation, etc.).
- Handle guest inquiries, concerns, or complaints with a positive attitude and escalate when necessary.
- Coordinate with the serving staff and kitchen to ensure timely seating and smooth dining operations.
- Assist in maintaining the restaurant’s atmosphere by controlling the volume of guests, managing wait times, and ensuring proper guest flow.
- Monitor guest satisfaction and report any issues to management.
- Support the waitstaff and management team as needed, including helping to clear tables, refresh water, or provide additional seating when required.

- Created an environment enjoyable for all ages.

- Sold product and encouraged a fun experience in the create studio.

- Guided the customer through the candy crafts ensuring they had freedom to create while giving a tutorial.

- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

- Built relationships with customers to encourage repeat business.

- Prepared merchandise for sales floor by pricing or tagging.

- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.