Kayla Rosales
Sun City,CA
Summary
Professional with strong organizational skills, adept at managing front office operations and ensuring smooth workflow. Known for reliability, adaptability, and effective communication. Skilled in customer service, administrative support, and office management software. Collaborative team player focused on achieving tangible results and enhancing office efficiency.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Colony High School
Ontario, CA
08.2024 - 05.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
Marching Band Member
Mr. Matthews
Ontario, CA
06.2021 - 05.2025
- Enhanced team performance by participating in rigorous practice sessions and drills.
- Improved overall sound quality by maintaining proper instrument care and tuning techniques before each performance.
- Supported fundraising efforts by promoting ticket sales for concerts, raising funds necessary for new uniforms and equipment purchases.
- Demonstrated strong commitment to excellence through attendance at all practices, competitions, and performances.
- Assisted in the recruitment of potential band members through active involvement in high school outreach programs and open house events.
- Earned high marks at regional competitions as a result of disciplined practice habits and dedication to the craft of musicianship.
Yearbook Staff Member
Ms. Gould
Ontario, CA
08.2023 - 05.2024
- Showcased academic achievements and milestones effectively within the yearbook layout, celebrating student success stories in an engaging manner.
- Streamlined the editing process by creating efficient workflows and implementing clear communication channels among team members.
- Maintained open lines of communication with school administrators to ensure alignment with institutional guidelines and policies throughout the entire yearbook creation process.
- Collaborated with photographers, editors, and other staff members to ensure timely completion of the yearbook project.
- Cultivated an inclusive environment within the Yearbook Staff by promoting open dialogue among team members regardless of experience or skill level.
Teacher's Assistant
Ms. Gould
Ontario, CA
08.2023 - 05.2024
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Education
High School Diploma -
Colony High School
Ontario05.2025
Bachelor of Arts - Psychology
University of California, San Diego
La Jolla, CA06.2029
Skills
- Listening skills
- File organization
- Problem-solving skills
- Time management
- Self-discipline
- Deadline oriented
- Sales and marketing
- Editing proficiency
- Positive attitude
- Effective communication
- Emotionally Intelligent
- Reliable
Accomplishments
During my time in marching band, we were able to make it to state finals for four years straight. I also was able to work my way up to the hardest playing part a trumpet player can have, which is playing the 1st trumpet part. In yearbook, a story I wrote for a page was submitted into a district wide competition. During my second semester of senior year, I took an Avon test to see if I am fluent in spanish and ended up passing it. Lastly, I was able to get straight As all throughout high school and got Superintendent's Honor Roll.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Front Office Assistant
Colony High School
08.2024 - 05.2025
Yearbook Staff Member
Ms. Gould
08.2023 - 05.2024
Teacher's Assistant
Ms. Gould
08.2023 - 05.2024
Marching Band Member
Mr. Matthews
06.2021 - 05.2025
Bachelor of Arts - Psychology
University of California, San Diego
High School Diploma -
Colony High School