Kayla Ronquillo
San Jose
Summary
Dedicated and compassionate nursing school applicant with completed prerequisite coursework in anatomy, physiology, microbiology, chemistry, and pharmacology. Experienced in supporting patients and residents through volunteer service in subacute care and healthcare-focused community programs, fostering strong interpersonal, communication, and patient advocacy skills. Brings a unique background in communications, customer service, and leadership, with a proven ability to connect with individuals from diverse backgrounds, collaborate effectively within teams, and provide empathetic support in challenging situations. Passionate about delivering high-quality patient care and committed to advancing health outcomes through professional nursing practice.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Server
Broth Shabu Shabu
Cerritos, CA
09.2022 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations during shifts, ensuring smooth workflow and high service standards.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Rehabilitation Volunteer
A Grace Sub Acute & Skilled Care
San Jose, CA
05.2025 - 08.2025
- Organized recreational activities for residents, promoting social interaction and well-being.
- Assisted with special events and programs.
- Provided emotional support and companionship to senior patients.
- Organized therapy equipment and treatment areas.
- Delivered comfort items, meals, and personal belongings to patients.
- Developed communication, teamwork, and patient-centered care skills through direct interaction with diverse patient populations.
Social Media Marketing Manager
The Jade Jewelers
Long Beach, CA
01.2024 - 08.2025
- Manage social media strategy, achieving notable engagement growth and fostering brand loyalty.
- Develop content plans, resulting in increased audience interaction and brand visibility.
- Analyze campaign performance, optimizing strategies for improved reach and user engagement.
- Collaborate with creative teams to produce engaging content, enhancing online presence.
- Implement data-driven decisions, leading to enhanced marketing effectiveness and ROI.
Marketing Manager
Zen X LA
Los Angeles, CA
08.2023 - 05.2024
- Led marketing team to enhance brand visibility, achieving notable growth in customer engagement.
- Developed strategic campaigns, resulting in a marked increase in market share and sales revenue.
- Collaborated with cross-functional teams to streamline processes, boosting productivity and efficiency.
- Spearheaded digital marketing strategies, driving brand awareness and engagement. Implemented data-driven campaigns, resulting in substantial growth in online presence.
Social Media Manager
CSULB Department of Journalism & Public Relations
Long Beach, CA
08.2021 - 05.2022
- Managed social media channels, enhancing engagement by 40% through strategic content planning.
- Collaborated with teams to create consistent brand messaging, boosting audience reach.
- Analyzed social media metrics to refine strategies, resulting in measurable growth.
- Developed innovative campaigns that increased follower interaction and brand visibility.
Education
Master's Degree - Communication Studies
California State University
Los Angeles, CA05-2024
Bachelor's Degree - Marketing & Public Relations
California State University
Long Beach, CA05-2022
No Degree - Nursing
Long Beach City College
Long Beach, CA06-2026
Skills
- Project Management
- Data Analysis
- Customer Service
- Team Leadership
- Problem Solving
- Social Media Marketing
- Market Research
- Compassionate care
- Hygiene maintenance
- Cultural sensitivity
- Patient assistance
- Elderly care
Certification
BLS Certified
Timeline
Rehabilitation Volunteer
A Grace Sub Acute & Skilled Care
05.2025 - 08.2025
Social Media Marketing Manager
The Jade Jewelers
01.2024 - 08.2025
Marketing Manager
Zen X LA
08.2023 - 05.2024
Restaurant Server
Broth Shabu Shabu
09.2022 - Current
Social Media Manager
CSULB Department of Journalism & Public Relations
08.2021 - 05.2022
Bachelor's Degree - Marketing & Public Relations
California State University
Master's Degree - Communication Studies
California State University
No Degree - Nursing
Long Beach City College