- Avid Reader
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Kayla Quinonez
Santa Rosa
Summary
Dynamic and results-oriented professional seeking a challenging career opportunity that leverages extensive training and skills. Committed to driving success through innovative solutions and a strong work ethic, with a proven ability to contribute effectively to organizational goals. Eager to embrace new challenges and collaborate with teams to achieve excellence. Passionate about making a meaningful impact within a forward-thinking organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Evs - Housekeeper
Aurora Behavioral Health Hospital
08.2024 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, patient rooms, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
- Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
- Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
- Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
- Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
- Improved workflow within the department by identifying opportunities for process improvement and sharing best practices with colleagues.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Documented and reported necessary facility and building repairs observed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Security Officer
Securitas Inc.
10.2022 - 07.2024
- Responsible for greeting, checking bags, and wand each employee when entering and exiting the building to ensure the safety and security of the company’s property, customers, and personnel.
- Investigate and complete reports hourly by recording observations, occurrences, information, and surveillance activities.
- Reporting any security/safety concerns to the site supervisor; maintaining excellent communication both written and verbal.
- Patrolling premises regularly to maintain order and establish presence. Secure premises and personnel and scanning designated access points.
- Monitor, document, and verify the entrance and exit of vehicles and visitors on the property.
- Relay each delivery to the warehouse and directed the drivers to the appointed dock door.
- Send necessary information of specific deliveries to the lumper as well as handled any contact between driver and lumper.
- Conduct regular temperature checks of the storage trailers, held in the yard, and report any out-of-range temperatures to the warehouse, or an available yardman.
Senior Deli Clerk
Sprouts Farmers Market
07.2016 - 12.2017
- Assisted in opening and closing duties
- Demonstrated attention to detail when preparing customer orders and communicating with customers effectively and efficiently to ensure high quality customer service and satisfaction.
- Adhered to local, state, and federal laws for food handling.
- Maintained knowledge of products served, and kept in cold cases on the sales floor.
- Stayed efficient and productive by utilizing slow periods to stock supplies, prepare ingredients, and clean work and customer areas.
- Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products.
- Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards.
- Offered product samples to promote featured items and drive sales
- Supported superior customer service by welcoming customer and answering menu and product questions.
- Met all customer needs with fast, friendly and knowledgeable service.
- Protected customers from cross-contamination and infection risks with thorough sanitizing of work surfaces and utensils.
- Trained new employees to use equipment, educate them on products, and closing/opening duties.
Education
Some College -
Chaffey
08.2025
Licensed in Esthetics - Skincare
Salon Success Academy
03.2022
High school Diploma - undefined
El Camino High School
05.2016
Skills
- Restroom cleaning
- Dusting surfaces
- Maintaining inventory
- Sanitation protocols
- Customer service
- Active listening
- Critical thinking
- Report writing
- Incident reporting
- General security
- Access control
- Maintaining order
Certification
- Esthetician License March 2022 -
- Food Handler October 2022 – October 2025
- Guard Card October 2022 – October 2024
Interests
Timeline
Evs - Housekeeper
Aurora Behavioral Health Hospital
08.2024 - Current
Security Officer
Securitas Inc.
10.2022 - 07.2024
Senior Deli Clerk
Sprouts Farmers Market
07.2016 - 12.2017
Licensed in Esthetics - Skincare
Salon Success Academy
High school Diploma - undefined
El Camino High School
Some College -
Chaffey
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