Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla Quinn

Prince George,BC

Summary

Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals. Hardworking and enthusiastic. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

9
9
years of professional experience

Work History

Cashier Supervisor

The Salted Cracker
02.2021 - 04.2023
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Processed orders and sent to kitchen employees for preparation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Kitchen Helper

Eskay Creek Mine
11.2020 - 02.2021
  • Plated and presented food following chef requirements.
  • Elevated overall dining experience by promptly addressing customer inquiries or concerns regarding their meals, ensuring complete satisfaction before leaving the establishment.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Assisted in setting up and breaking down kitchen stations.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Kitchen Helper

Red Chris Mine
01.2020 - 11.2020
  • Plated and presented food following chef requirements.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Streamlined sandwich assembly process for increased efficiency and improved service times.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared salads, soups and sandwiches for customers.

Server/Bartender Assistant

Esthers Inn
06.2014 - 01.2015
  • Processed orders and sent to kitchen employees for preparation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Duchess Park Secondary
Prince George, BC
06.2012

Skills

  • Communication skills
  • problem solving
  • leadership
  • active listener
  • organization
  • teamwork
  • empathetic
  • Critical Thinking

Languages

English
Native or Bilingual

Timeline

Cashier Supervisor

The Salted Cracker
02.2021 - 04.2023

Kitchen Helper

Eskay Creek Mine
11.2020 - 02.2021

Kitchen Helper

Red Chris Mine
01.2020 - 11.2020

Server/Bartender Assistant

Esthers Inn
06.2014 - 01.2015

High School Diploma -

Duchess Park Secondary

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Kayla Quinn