Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayla Pitre

Tide Head,NB

Summary

Motivated and adaptable professional with a strong background in customer service, communication, and problem-solving. Experienced in fast-paced environments, with a proven ability to learn quickly, manage multiple priorities, and deliver results. Eager to contribute to a team-oriented workplace while continuing to develop new skills

Overview

9
9
years of professional experience

Work History

Waitress

Sofia's Restaurant
04.2025 - Current
  • Provided excellent customer service by efficiently taking and delivering orders.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.

Home Care Provider

Mallais Home Care
01.2024 - 05.2025
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
  • Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.

Daycare Worker

Garderie Des Apprentis-sages
10.2020 - 12.2022
  • Supervised daily activities to ensure safety and engagement of children in care.
  • Assisted in developing age-appropriate educational programs to promote learning and social skills.

Alarm Monitor

Armstrong Monitoring
07.2018 - 07.2019
  • Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.
  • Conducted routine system checks to verify operational integrity and identify issues proactively.
  • Provided exceptional customer service by responding promptly to client inquiries regarding their alarm systems'' status and performance.

Bank Teller

Tangerine Bank
08.2017 - 07.2018
  • Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

911 Dispatcher

Bathurst City Police
05.2016 - 09.2017
  • Responded to emergency calls, assessed situations, and dispatched appropriate units promptly.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.

Education

GED - Early Childhood Education

CCNB
Campbellton, NB
06.2023

GED -

CCNB
Dieppe, NB
06.2017

High School Diploma -

Polyvalente Roland Pepin
Campbellton, NB
05.2016

Skills

  • Customer service
  • Computer skills
  • Strong multitasking
  • Works Well Under Pressure
  • Professionalism and courtesy

Languages

English
Full Professional
French
Full Professional

Timeline

Waitress

Sofia's Restaurant
04.2025 - Current

Home Care Provider

Mallais Home Care
01.2024 - 05.2025

Daycare Worker

Garderie Des Apprentis-sages
10.2020 - 12.2022

Alarm Monitor

Armstrong Monitoring
07.2018 - 07.2019

Bank Teller

Tangerine Bank
08.2017 - 07.2018

911 Dispatcher

Bathurst City Police
05.2016 - 09.2017

GED - Early Childhood Education

CCNB

GED -

CCNB

High School Diploma -

Polyvalente Roland Pepin

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Kayla Pitre