Kayla Pitre
Tide Head,NB
Summary
Motivated and adaptable professional with a strong background in customer service, communication, and problem-solving. Experienced in fast-paced environments, with a proven ability to learn quickly, manage multiple priorities, and deliver results. Eager to contribute to a team-oriented workplace while continuing to develop new skills
Overview
9
9
years of professional experience
Work History
Waitress
Sofia's Restaurant
04.2025 - Current
- Provided excellent customer service by efficiently taking and delivering orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Home Care Provider
Mallais Home Care
01.2024 - 05.2025
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Daycare Worker
Garderie Des Apprentis-sages
10.2020 - 12.2022
- Supervised daily activities to ensure safety and engagement of children in care.
- Assisted in developing age-appropriate educational programs to promote learning and social skills.
Alarm Monitor
Armstrong Monitoring
07.2018 - 07.2019
- Answered and responded to phone inquiries and radio communications relating to building security and emergency or crisis situations.
- Conducted routine system checks to verify operational integrity and identify issues proactively.
- Provided exceptional customer service by responding promptly to client inquiries regarding their alarm systems'' status and performance.
Bank Teller
Tangerine Bank
08.2017 - 07.2018
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
911 Dispatcher
Bathurst City Police
05.2016 - 09.2017
- Responded to emergency calls, assessed situations, and dispatched appropriate units promptly.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Education
GED - Early Childhood Education
CCNB
Campbellton, NB06.2023
GED -
CCNB
Dieppe, NB06.2017
High School Diploma -
Polyvalente Roland Pepin
Campbellton, NB05.2016
Skills
- Customer service
- Computer skills
- Strong multitasking
- Works Well Under Pressure
- Professionalism and courtesy
Languages
English
Full Professional
French
Full Professional
Timeline
Waitress
Sofia's Restaurant
04.2025 - Current
Home Care Provider
Mallais Home Care
01.2024 - 05.2025
Daycare Worker
Garderie Des Apprentis-sages
10.2020 - 12.2022
Alarm Monitor
Armstrong Monitoring
07.2018 - 07.2019
Bank Teller
Tangerine Bank
08.2017 - 07.2018
911 Dispatcher
Bathurst City Police
05.2016 - 09.2017
GED - Early Childhood Education
CCNB
GED -
CCNB
High School Diploma -
Polyvalente Roland Pepin