Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kayla Piccirillo

Sales
Toronto,ON

Summary

Driven and creative professional pursuing a degree in Creative Industries, with a focus on marketing and media. Strong understanding of consumer behaviour, brand storytelling, and digital engagement gained through academic and hands-on experiences. Committed to applying creativity and adaptability to deliver impactful ideas in dynamic marketing environments.

Overview

2
2
years of professional experience

Work History

Sales Associate

Aritzia
Toronto, Ontario
05.2024 - Current
  • Assisted customers in selecting products and provided personalized styling advice.
  • Processed transactions accurately using the point-of-sale system.
  • Collaborated with team members to ensure a seamless customer experience.
  • Addressed customer inquiries and resolved issues effectively and promptly.
  • Supported store initiatives by promoting new arrivals and seasonal collections.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.

Lawyer's Assistant Intern

Worsoff Law Firm
Toronto, Ontario
07.2023 - 08.2025
  • Drafted legal documents and correspondence for client cases.
  • Organized case files and maintained accurate records for easy access.
  • Assisted in preparing materials for court hearings and trials.
  • Communicated with clients to gather information and provide updates.
  • Collaborated with team members to streamline office processes effectively.
  • Filed clients' legal documents in relevant courts for processing.
  • Handled telephone calls, meeting plans and conference organization requirements.

Social Media Ambassador

NACEA
Toronto, Ontario
02.2023 - 05.2024
  • Created engaging content for social media platforms to enhance brand visibility.
  • Monitored social media trends and competitor activities to inform strategies.
  • Responded to audience inquiries and comments to foster community engagement.
  • Evaluated performance metrics to optimize content and increase engagement rates.
  • Increased social media presence to promote specific brands and products.
  • Engaged with customers on social media channels by responding promptly to comments or questions.
  • Researched industry trends and competitors' activities to stay ahead of the game.
  • Created engaging content for various platforms including Facebook, Twitter, Instagram, LinkedIn and YouTube.

Education

Bachelor of Arts - Creative Industries

Toronto Metropolitan University
Toronto
06-2028

High School Diploma -

Cardinal Carter Acadmey of The Arts
Toronto
06-2024

Skills

  • Problem resolution
  • Customer service
  • Social media management
  • Team collaboration
  • Content creation
  • Communication skills
  • Trend analysis
  • Legal documentation
  • Case organization

Affiliations

  • Dance
  • Acting
  • Films
  • Photography

Accomplishments

  • Honour roll all years of high school
  • Leadership award in high school

Timeline

Sales Associate

Aritzia
05.2024 - Current

Lawyer's Assistant Intern

Worsoff Law Firm
07.2023 - 08.2025

Social Media Ambassador

NACEA
02.2023 - 05.2024

Bachelor of Arts - Creative Industries

Toronto Metropolitan University

High School Diploma -

Cardinal Carter Acadmey of The Arts

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Kayla PiccirilloSales