Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Timeline
Generic

Kayla Patrick

Irvine

Summary

I am a detail-oriented, proactive and service-focused team player who has consistently met and exceeded my business targets. I communicate effectively, build rapport with diverse groups, and can think strategically. In today's ever-changing business environment, I remain flexible under pressure and can think outside the box.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Branch Manager

West Capital Lending
06.2022 - Current
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained strict confidentiality of bank records and client information.
  • Worked with underwriters to fix application problems and resolve issues.
  • Complied with regulatory guidelines and requirements.

Operations Coordinator / Marketing

365 Home Lending, Inc
02.2020 - 05.2022
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Recruited, interviewed, hired and trained 15+ employees and implemented mentoring program to promote positive feedback and engagement.
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.

Real Estate Assistant

HD Team
10.2019 - 02.2022
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.

Public Relations Specialist

Glazer Media
04.2019 - 04.2020
  • Worked with marketing department on branding strategies.
  • Coordinated press releases and handled press inquiries for Forbes, Entrepreneur, BuzzFeed, Yahoo News company in a variety industries.
  • Managed service projects from start to finish by finding partners, making detailed plans and executive projects.
  • Delivered program information to public by authoring and presenting press releases, conducting media campaigns and maintaining program-related websites.

Mortgage Account Executive

All Home Lending, Inc.
07.2018 - 03.2019
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
  • Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.

Education

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
06.2017

Skills

  • Employee Training Oversight
  • Management of Financial Resources
  • Creative Solutions
  • Social Perceptiveness
  • Positive Attitude and Energetic
  • Personal Initiative
  • Customer Complaint Resolution
  • Financial Advising
  • Sales Pipeline Maintenance
  • Market Condition Analysis
  • Multitasking Abilities

Websites

Certification

  • Licensed Real Estate Agent
  • NMLS License

Additional Information

Aram Giragossian - Training Oversight - West Capital Lending

714-421- 0413


Hoda Hajirnia - Team Lead - HD Team

949-527-2414


Mehdi Nouraei - Manager - 365 Home Lending

949-338-1085


Patty Urban - Associate

909-539-3263



Timeline

Branch Manager

West Capital Lending
06.2022 - Current

Operations Coordinator / Marketing

365 Home Lending, Inc
02.2020 - 05.2022

Real Estate Assistant

HD Team
10.2019 - 02.2022

Public Relations Specialist

Glazer Media
04.2019 - 04.2020

Mortgage Account Executive

All Home Lending, Inc.
07.2018 - 03.2019

High School Diploma -

Trabuco Hills High School

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Kayla Patrick