Kayla O'Neill
Quispamsis,NB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Field Sales Representative
Rogers
09.2021 - Current
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Maintained accurate and thorough records of leads and customer account information.
- Represented company brand during customer and prospect interactions.
Furniture Sales Associate
Furniture Warehouse
08.2016 - 01.2020
- Communicated with clients to find and design layout best suited for client needs and location.
- Updated customers on scheduled deliveries of furniture to homes.
- Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Coordinator
Winners
01.2011 - 02.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained and managed customer files and databases.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
High School Diploma -
Rothesay High School
Rothesay, NBSkills
- Product Training
- Trade Shows
- Sales Cycle
- Sales Development
- Outside Sales
- Sales Reporting
- Sales Training
Timeline
Field Sales Representative
Rogers
09.2021 - Current
Furniture Sales Associate
Furniture Warehouse
08.2016 - 01.2020
Customer Service Coordinator
Winners
01.2011 - 02.2013
High School Diploma -
Rothesay High School
Similar Profiles
Serafima TokmakovaSerafima Tokmakova
D2D Sales associate at RogersD2D Sales associate at Rogers
BETTY ANDERSONBETTY ANDERSON
Remote Inbound IT Support at RogersRemote Inbound IT Support at Rogers
Bhagyasri GaneshBhagyasri Ganesh
Senior Customer Account Advisor at RogersSenior Customer Account Advisor at Rogers
Youna IbrahimYouna Ibrahim
Store Manager at RogersStore Manager at Rogers
Colby ChevarieColby Chevarie
Window Washer at Self-employedWindow Washer at Self-employed