Kayla Nunes
Plattsville
Summary
Detail-oriented HR Coordinator with comprehensive experience in talent acquisition, employee relations, benefits administration and payroll processing. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution.
Experienced in coordinating onboarding and offboarding, maintaining accurate employee records, and managing multiple priorities with flexibility and efficiency. Recognized for reliability and strong interpersonal skills that support a positive workplace culture.
Overview
9
9
years of professional experience
Work History
Human Resources Coordinator
AET Group Inc.
04.2023 - Current
- Manage employee records and HR databases, ensuring data accuracy and compliance with regulations.
- Coordinate recruitment processes, enhancing candidate experience and improving time-to-fill metrics.
- Conduct new employee onboarding and provide ongoing orientation training.
- Manage end-to-end payroll processing for hourly and salaried employees, ensuring accuracy, compliance, and timely payment.
- Conduct initiatives to improve employee engagement, fostering a positive workplace culture.
- Create and conduct training sessions on HR policies, enhancing staff understanding and adherence to compliance standards.
- Maintain human resources information system to keep employee files up to date and accurate.
- Facilitate exit interviews, gathering valuable feedback for organizational improvement.
- Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Manage benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Maintain employee handbook and all policy and procedures. Update policies as necessary.
- Strengthen internal communication by developing and distributing a regular HR newsletter.
General Manager
Fit4Less
06.2020 - 04.2023
- Conduct employee onboarding, training and development initiatives
- Manage the club's organizational structure, responsibilities, and staffing levels
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends and competitor activities to create competitive advantages.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Child Care Educator
YMCA Daycare
04.2019 - 01.2020
- Developed and implemented behavior management plans.
- Monitored classroom to verify safe and secure environment.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Utilized creative teaching strategies to engage students in classroom.
- Planned and executed activities to stimulate physical, social and intellectual growth.
Host
Fit4Less
10.2016 - 06.2020
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Increased revenue with strategic upselling of products and services to existing customers.
Education
Diploma - Human Resources Management
McMaster University
Hamilton, ON09.2023
Bachelor of Arts - English Language And Literature
Western University
London, ON04.2019
General Arts and Science
Conestoga College
Cambridge, ON04.2015
Diploma -
Secondary School, Grand River Collegiate Institute
Skills
- Employee relations
- Benefits administration
- HR policies compliance
- Benefits and payroll coordination
- Talent acquisition
- Skilful with the use of Microsoft Office
- Business Development Understanding
- Workforce Improvements
Additional Information
- Volunteered with Me to We and aided in building a school in Ecuador. This provided education and economic opportunities within the local community.
Timeline
Human Resources Coordinator
AET Group Inc.
04.2023 - Current
General Manager
Fit4Less
06.2020 - 04.2023
Child Care Educator
YMCA Daycare
04.2019 - 01.2020
Host
Fit4Less
10.2016 - 06.2020
Bachelor of Arts - English Language And Literature
Western University
Diploma - Human Resources Management
McMaster University
General Arts and Science
Conestoga College
Diploma -
Secondary School, Grand River Collegiate Institute