Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Pregnancy Care Centre
10.2024 - Current
Streamline operational processes, including invoicing and ordering, to enhance efficiency and reduce costs.
Lead cross-program initiatives, including fundraising, communications, and client service programs.
Provide executive support to directors, including the Executive Director. This includes timely communication, inter-office meeting preparation, and the overseeing of office calendars.
Provide administrative support to board members and stakeholders.
Analyze data to optimize workflows and recognize risks and opportunities.
Develop strong relationships with vendors and donors alike.
Teaching Assistant
VANGUARD COLLEGE
01.2022 - Current
Support faculty members with administrative tasks including grading papers, updating class records, and tracking attendance.
Nurture a positive learning environment by promoting open communication, teamwork, and respect for diverse opinions.
Streamline grading process, ensuring timely feedback for continuous student improvement.
Increase student comprehension by implementing diverse teaching methods and instructional materials tailored to individual learning styles.
Creative Submissions Section Editor
VANGUARD JOURNAL OF THEOLOGY AND MINISTRY
01.2022 - Current
Enhance publication quality by editing and proofreading content for grammar, style, and accuracy.
Facilitate the progression of articles throughout the publishing production process.
Actively participate in scheduled team meetings and collaborate with co-editors to enhance journal promotion.
Communicate with submitting authors to address edits, acceptance, and, as necessary, the peer review process.
Administrative Support III - Leduc County
ALBERTA HEALTH SERVICES
01.2019 - 10.2024
Spearheaded childhood immunization initiatives as the primary responsibility at AHS.
Played a critical role in the AHS Covid-19 Immunization Rapid Response initiative.
Provided client-focused care through in- person and phone interactions.
Streamlined workflow efficiency through effective communication with colleagues.
Fostered a positive and collaborative work environment by cultivating healthy relationships with co-workers.
Worked effectively in fast-paced environments.
Medical Administrator
DR. PATRICK PIERSE PROFESSIONAL CORPORATION
01.2009 - 01.2019
Collaborated with pediatric specialists to provide comprehensive care for children with various illnesses and general pediatric needs.
Cultivated strong, dependable, and confidential relationships with patients and their families, ensuring trust and satisfaction.
Efficiently managed daily schedules, ensuring optimal use of time and resources.
Demonstrated expertise in computerized medical programming through advanced training.
Transcribed, edited, and formatted outgoing letters for medical and legal purposes with accuracy and attention to detail.
Handled billing and reconciling accounts with Alberta Health Services.
Performed general office administration tasks such as scanning and handling incoming and outgoing referrals.
Education
Doctor of Philosophy in Historical Anthropology Candidate -
KAIROS UNIVERSITY
06.2027
Masters in Theological Studies -
Sioux Falls Seminary/Kairos University
06.2022
Skills
Microsoft Office Suite and Google Workspace
Adobe Lightroom
Connect Care and MediTech Medical Platforms
Calm and Patient Demeanor
Relationship Building
Reading and Writing Support
Collaborative Teamwork
Critical Thinking
Tech-Savvy
Client Relations
Certification
2025-06-01, NAIT/Mind Edge - HR Skills Best Practices Certificate
2017-12-01, New York Institute of Photography
References
References available upon request
Timeline
Operations Manager
Pregnancy Care Centre
10.2024 - Current
Teaching Assistant
VANGUARD COLLEGE
01.2022 - Current
Creative Submissions Section Editor
VANGUARD JOURNAL OF THEOLOGY AND MINISTRY
01.2022 - Current
Administrative Support III - Leduc County
ALBERTA HEALTH SERVICES
01.2019 - 10.2024
Medical Administrator
DR. PATRICK PIERSE PROFESSIONAL CORPORATION
01.2009 - 01.2019
Masters in Theological Studies -
Sioux Falls Seminary/Kairos University
Doctor of Philosophy in Historical Anthropology Candidate -