Kayla Murillo
Imperial Beach
Summary
Experienced administrative professional with a strong background in office management, scheduling, and communication. Skilled in efficiently handling multiple tasks, ensuring smooth operations, and supporting executive teams. Drive consistent achievement of organizational goals through team collaboration and adaptability to changing needs. Known for reliability and fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Medical Coordinator
Southwest Key Program
08.2021 - 08.2024
- Coordinated administrative and medical services for up to 70 clients daily, managing appointments, data entry, transportation, and document accuracy.
- Handled confidential records in compliance with HIPAA; maintained databases and prepared internal reports.
- Scheduled external appointments, communicated with providers, and ensured timely follow-ups.
- Acted as a point of contact for interdisciplinary teams and external partners; provided exceptional service in both English and Spanish.
Hostess
Karina’s Restaurant
10.2020 - 04.2021
- Greeted and seated guests, managed waitlists, and provided a welcoming experience during high-volume hours.
- Answered phones, took reservations and to-go orders, and maintained efficient front desk operations.
- Collaborated with team members to ensure smooth service and guest satisfaction.
Caregiver
Care Choice
01.2019 - 03.2021
- Provided daily care and administrative support to clients, including medication reminders, transportation, and appointment scheduling.
- Maintained accurate care documentation and communicated client needs to supervisors.
- Ensured a safe and compassionate environment for individuals with varying needs.
Education
Business Management
Southwestern College
Chula Vista, Ca05.2026
Skills
- Administrative Support & Scheduling
- Front Desk Operations & Phone Etiquette
- Customer Service & Relationship Management
- Data Entry & Records Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Confidentiality & HIPAA Compliance
- Time Management & Multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
LANGUAGES
English - Fluent
Spanish - Fluent
Timeline
Medical Coordinator
Southwest Key Program
08.2021 - 08.2024
Hostess
Karina’s Restaurant
10.2020 - 04.2021
Caregiver
Care Choice
01.2019 - 03.2021
Business Management
Southwestern College