Kayla McKnight

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Works well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.

Onsite COVID Clinic Manager

• Program development. Policy and procedure manual development. International Business Representative coordination/ travel restrictions/etc. Onsite COVID PCR testing and Rapid Antigen Testing. Managed a clinic team of 12 healthcare professionals. Collection of PCR/Rapid Antigen sample, lab testing, relaying of results. Patient teaching. Established business relations. In charge of supply ordering, lab technician/PCR device IT support. Uploading/maintaining current data/stats for health and safety team. Increased best practice knowledge by support for the Health and Safety team, leadership team, international business representative team and advocate for legalities/confidentiality.
• Resolved problems, improved operations and provided exceptional service
• Identified issues, analyzed information and provided solutions to problems
• Proven ability to learn quickly and adapt to new situations
• Exercised leadership capabilities by successfully motivating and inspiring others

• Answering COVID calls, providing teaching on symptoms, isolation. Assessment of symptoms. Triaging public health concerns. Booking COVID Swab collection appointments, Providing support.
• Strengthened communication skills through regular interactions with others.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Unit 3-7: Acute Forensic Assessment Inpatient

• 30 day assessment of Remanded patients. Assessment of fitness to stand trial and patients deemed NCR (not criminally responsible)
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Managed care from admission to discharge.
• Organized and managed care of patients undergoing various therapies and procedures.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Unit 10-2: Acute Assessment Inpatient

• Acute mental health assessment, treatment and stabilization.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Managed care from admission to discharge.
• Organized and managed care of patients undergoing various therapies and procedures.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Unit 3-4: Sub-acute Rehabilitation

• See completed clinical education placements.

Unit 3-3: Phoenix Program (Federal Sex Offender) * Voluntary program

• Group therapy
• Helping clients recognize unhealthy thought patterns, reasoning, cause, triggers, history.
• Providing clients with coping mechanisms to change these behaviors or actions with new found awareness

Clinical Placements Completed:

Salvation Army Grace Manor - Geriatric Supportive living:

• Assisted with all aspects or patient care. Exposure to dementia and delirium. Experience with goals of care designation.
• Grey Nuns Hospital – Stroke and Geriatric Medicine: Monitoring of vital signs, neurovital signs and utilizing assessment tools. Exposure, training and increase confidence in performing medical procedures. Family support and teaching. Prevention, monitoring and care of wounds and pressure ulcers. Feeding, bathing and ADL support. Swallow testing and dysphasia experience.
• Royal Alexandra Hospital – Palliative care and General Medicine: End of life care and palliative care. Providing and maintaining client comfort. Symptom control. Providing family and friend support. Educating patients, families and friends on clients status. Strengthened ability to care for patients holistically
• Royal Alexandra – Adult Inpatient Psychiatric Unit 62: Strengthen mental health and risk assessment skills; gained confidence in my practice by participating in interdisciplinary patient conference. Mental Health Act exposure.
• Alberta Hospital Edmonton Forensic Psychiatry- Subacute Rehabilitation: Recovery model of care. Confidence setting and maintaining boundaries and limits. Ability to reinforce rules. Enhanced mental health assessment and risk assessment skills. Exposure to Alberta Review Board.
• Preceptorship: Strathcona Community Hospital – Child/Adult Mental Health and Addictions Program: Full assessment of clients (health history, MSE, suicide risk assessment). Documentation (formulation, coping strategies, readiness for change, patterns of substance use, protective factors, support network, family history, medical history, psychiatric history). Client centered care. Co-facilitation and presentation experience. Teaching clients. Talk therapy 1:1 (observed with supervisor). Connect clients with resources in community. Case conferences of clients to utilize interprofessional collaboration. Addictions treatment and working with an addictions counselor. Concurrent disorders exposure.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Proven ability to develop and implement creative solutions to complex problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Passionate about learning and committed to continual improvement.

Appointment booking. Patient communication and relations. Handling of payments and daily billing. Dealing directly with insurance companies (Both private and automotive companies). WCB billing and management. Maintenance of patient confidentiality.

Patient relations, appointment booking, legal documentation. Handling of payments and billings.

• Received and routed laboratory results to correct clinical staff members.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Conducted patient intake interviews, recording and documenting relevant information.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Performed various administrative tasks by filing, copying and faxing documents.
• Managed multi-line phone system and pleasantly greeted patients.

Appointment booking. Assisting physicians with procedures. Maintaining patient confidentiality.

• Received and routed laboratory results to correct clinical staff members.
• Greeted visitors and initiated triage processes for clients to streamline patient flow.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Supported office staff and operational requirements with administrative tasks.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• 135 Pro-Bono Coaching hours