Adaptable individual with experience in customer service and caregiving roles. Skilled in effective communication and conflict resolution, contributing to team success and maintaining high standards of service delivery.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Uber Eats Driver
Uber Eats
01.2024 - Current
Utilized GPS navigation systems to find the most efficient delivery routes.
Ensured accurate and timely deliveries.
Complied with safe driving practices and company policies.
Handled customer concerns and took appropriate actions when necessary.
DSP/Caregiver
Preston Small Family Home
06.2023 - Current
Monitored health and well-being of clients; reported significant health changes.
Built strong rapport with clients and their families.
Assisted with daily living activities including bathing, grooming, and dressing.
Prepared meals based on dietary requirements; helped with feeding.
Cashier
Panda Express
01.2024 - 08.2024
Delivered friendly customer service.
Handled cash registers, card machines, and related equipment.
Maintained a clean and organized work environment.
General Manager
Taco Bell
03.2021 - 05.2023
Directed staff operations including budgeting, staffing, and scheduling.
Maintained compliance with food safety and health regulations.
Resolved customer issues with professionalism and efficiency.
Assistant Manager
Taco Bell
03.2020 - 02.2021
Set goals and delegated responsibilities to team members.
Ensured safe and clean environment by following safety guidelines.
Greeted customers and addressed inquiries.
Team Member/Cashier
Taco Bell
07.2016 - 03.2020
Worked closely with team to meet daily goals.
Provided excellent customer service.
Maintained cleanliness and order during shifts.
Education
Early Childhood Education
Mt. San Jacinto College
Menifee, CA
Skills
Customer communication
Time management
Conflict resolution
Team collaboration
Problem solving
Customer service
Attention to detail
Decision-making
Dependable and responsible
Task prioritization
Certification
CPI Certified
CPR Certified
ServSafe (2020-05 – 2025-05)
Accomplishments
Golden Bell (Jan 2019): Ranked top 50 out of 7,500 Taco Bells in the U.S.
Golden Bell Winner (Jan 2018): Ranked 2nd in the U.S. out of 7,500 Taco Bells