Kayla Markham-Gazave
Montreal,QC
Summary
Dedicated emergency medical professional who takes pride in delivering high-quality patient care and ensuring others have the knowledge and skills to do the same. Enjoys working in fast-paced environments, adapting to challenges, and contributing to effective team performance. Strong communicator with a focus on collaboration and continuous improvement in patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paramedic
Urgences-Santé
Montreal/Laval, QC
06.2021 - Current
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions. Including providing compassionate care during various medical emergencies.
- Drove the ambulance, providing safe and efficient transport for patients to healthcare facilities.
- Accurately documented patient care using electronic medical records software.
- Enhanced team efficiency through clear communication and collaboration in high-pressure emergency situations.
- Utilized medical equipment effectively and troubleshot issues as needed to maintain optimal performance.
- Built and maintained rapport with coworkers and hospital staff to ensure efficient patient care.
Sales Associate
Hudson's Bay
Montreal, QC
08.2016 - 06.2021
- Maintained store visual appeal, engaged customers, and promoted key merchandise.
- Prepared merchandise for the sales floor by pricing and tagging.
- Assisted customers in locating products and checking inventory at other locations.
- Processed customer transactions efficiently.
- Managed returns, exchanges, and refunds in accordance with store policies.
- Maintained a professional demeanor during busy periods and in the event of customer complaints.
- Ensured timely organization of online orders and prepared them for shipment.
Education
DEC - Paramedic Care
John Abbott College
Sainte-Anne-de-Bellevue, QC01-2021
DEC - Social Sciences
Dawson College
Montreal, QC01-2018
High School Diploma -
Lakeside Academy
Montreal, QC01-2015
Skills
- Proficient in assessing and meeting customer needs
- Critical decision-making and problem-solving skills
- Excellent communication
- Strong organizational skills
- Active listener who responds effectively
- Outgoing and approachable demeanor
- Ability to translate experience into learning opportunities
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- CPR certification
- Basic Life Support (BLS) for Healthcare Providers
- PAB certification
Timeline
Paramedic
Urgences-Santé
06.2021 - Current
Sales Associate
Hudson's Bay
08.2016 - 06.2021
DEC - Paramedic Care
John Abbott College
DEC - Social Sciences
Dawson College
High School Diploma -
Lakeside Academy