Kayla Mackinnon
Williamsford,Ontario
Summary
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
4
4
years of professional experience
Work History
Fast Food Crew Member
A&W® Restaurants
12.2022 - 08.2023
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Expedited orders with accuracy, resulting in reduced wait times for customers.
- Won the A&W scholarship
Soccer Referee
West Grey Soccer Club
05.2019 - 08.2023
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
Camp Counselor Volunteer
Muskoka Woods
03.2023 - 03.2023
- Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
- Promoted teamwork and collaboration among campers through group projects and team-building exercises.
- Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
- Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.
Food Server
Sub And Sandwich Factory
05.2022 - 08.2022
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server/Baker
Williamsford Pie Company
06.2021 - 05.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Commerce - Sports Administration
Laurentian University
Greater Sudbury, ON06.2027
High School Diploma -
Sacred Heart High School
Walkerton, ON06.2023
Skills
- Cash Handling
- Order Management
- Crew Training
- Team collaboration
- Customer Service
- Engaging Personality
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Camp Counselor Volunteer
Muskoka Woods
03.2023 - 03.2023
Fast Food Crew Member
A&W® Restaurants
12.2022 - 08.2023
Food Server
Sub And Sandwich Factory
05.2022 - 08.2022
Server/Baker
Williamsford Pie Company
06.2021 - 05.2022
Soccer Referee
West Grey Soccer Club
05.2019 - 08.2023
Bachelor of Commerce - Sports Administration
Laurentian University
High School Diploma -
Sacred Heart High School
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