KAYLA LUTGEN
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
LPN
Cross Cancer Institute
2023.05 - Current
- Performed routine evaluations of each patient's status, needs, and preferences.
- Cared for wounds, provided treatments, and assisted with procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Comforted and counseled patients and families throughout care process.
- Assisted with admissions, appointments, transfers, and discharges.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Administered medications and injections to patients.
- Delivered emotional support to patients and families during challenging times.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
Health Care Aide
Leduc Community Hospital
2019.12 - 2023.05
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Charting
- Developed rapport to create safe and trusting environment for care.
- Followed safe lifting techniques and individual resident lifting instructions.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted with patient transfer and ambulation.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Documented vital signs and blood sugars to inform nurses of any changes in patient status.
Health Care Aide
Extendicare
2017.02 - 2019.03
- Followed safe lifting techniques and individual resident lifting instructions
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Maintained clean, safe, and well-organized patient environment
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards
- Provided total hygiene care to 22 patients per shift by assisting with skincare, bathing, and toileting
- Kept accurate records of patients' care, condition, and progress
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Caregiver
Home Instead
2016.09 - 2017.02
- CARE Certificate for Alzheimer's Disease or Other Dementia Training Program
- CARE Certificate for CAREGiver Personal Care Skills Training
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Transported individuals to events and activities, medical appointments, and shopping trips
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted with daily living activities, running errands, and household chores
- Assisted patients with self-administered medications
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
Educational Assistant
Community Options
2016.09 - 2017.02
- Administered tests and assessments to evaluate student progress and performance
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Tailored lesson plans for students with emotional and cognitive disabilities
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Supported student learning objectives through personalized and small group assistance
- Reported on student progress, behavior, and social skills to parents
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Assisted classroom teacher in supervising snack time and indoor and outdoor play
- Maintained safety and security by overseeing students in recess environments
- Provided support to help students with special needs learn and grow
Manager
Photos Unlimited
2016.04 - 2016.09
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Onboarded new employees with training and new hire documentation.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Planned and prepared for on-location and studio shoots.
- Offered image proofs to help clients choose best photos from shoot.
- Digitally edited photos to enhance appearance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
Education
Diploma - Practical Nursing
NorQuest College
Edmonton, AB04.2023
No Degree - Alberta O-Prep
De Souza Institute
Toronto, ON04.2023
Health Care Aide Certificate. - Health Care Aide
NorQuest College
Edmonton, AB2018
Training for CAREGiver Personal Skills & Alzheimer's Disease or Other Dementia Training Program -
Home Instead
Edmonton, AB2017
High School Diploma -
Holy Trinity Regional High
Torbay, NL2005
Skills
- Windows, Internet Explorer, Google Chrome, Microsoft Office, Excel, PowerPoint, Photoshop Illustrator, POC for documentation, VAX, Connect Care, SafeMedicate, Shadow Health
- Inpatient Care
- Companionship and Emotional Support
- Fast Learner
- First Aid/CPR
- Self-motivated and Goal-oriented
- Teamwork and Collaboration
- Documenting behaviors
- Efficient and reliable team player
- Active Listening
- Dependable and Responsible
- Bedside charting
Timeline
LPN
Cross Cancer Institute
2023.05 - Current
Health Care Aide
Leduc Community Hospital
2019.12 - 2023.05
Health Care Aide
Extendicare
2017.02 - 2019.03
Caregiver
Home Instead
2016.09 - 2017.02
Educational Assistant
Community Options
2016.09 - 2017.02
Manager
Photos Unlimited
2016.04 - 2016.09
Diploma - Practical Nursing
NorQuest College
No Degree - Alberta O-Prep
De Souza Institute
Health Care Aide Certificate. - Health Care Aide
NorQuest College
Training for CAREGiver Personal Skills & Alzheimer's Disease or Other Dementia Training Program -
Home Instead
High School Diploma -
Holy Trinity Regional High
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