Kayla Lindley
Mark Howery
Lake Forest
4
years of professional experience
Dedicated manager with a background in hospitality and front desk support. Strong in staff management, scheduling, and maintaining a welcoming environment. Focused on building team engagement, improving efficiency, and delivering consistent service.
Work History
Chick Fil A Manager
11 Months- Coordinated daily operations and supported team workflow to maintain consistent service delivery.
- Tracked task completion and updated records for accurate reporting and follow-through.
- Assisted with scheduling, staffing coverage, and shift coordination to support productivity.
- Managed and motivated employees to be productive and engaged in work.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Olive Garden
5 Months- Greeted guests promptly and maintained organized waitlists for smooth seating flow.
- Managed reservations, walk-ins, and table assignments using point-of-sale and reservation systems.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Answered phone calls to take orders, give information and document reservations.
Front Desk Receptionist
3 Months- Greeted patients, managed check-in, and maintained welcoming front desk flow.
- Answered multi-line phones, routed calls, and resolved routine patient inquiries.
- Scheduled appointments, coordinated therapy visits, and updated calendars accurately.
- Verified insurance information, collected copays, and processed front office paperwork.
Education
High School Diploma
GED
GED
Skills
Staff management
Team leadership
Customer service
Operational management
Time management
Employee management
Relationship building
Interests
I've always had a passion for staying active
with soccer being on of my greatest interests. I have played soccer for approxomitly 12 years before deciding to step away from the sport after graduating high school. In addition to athletics
I enjoy decorating
particularly during different seasons and holidays
as ot allows me to express creativity.
Timeline
Chick Fil A Manager
Mark Howery
11.2025 - CurrentRead More
Olive Garden
Olive Garden Restaurant
05.2025 - 10.2025Read More
Front Desk Receptionist
H2O Orthopedic Therapy
06.2022 - 09.2022Read More
Trabuco Hills High School
High School Diploma
Read More
Irvine Valley College
GED
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Santiago Canyon College
GED
Read More