Kayla Ledgerwood
Lively,ON
Summary
As an hardworking and dependable individual, I am eager to obtain a full-time Underground Labourer position at Vale.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Developmental Service Worker
Sudbury Developmental Services
04.2021 - Current
- Assisted clients with daily living activities to promote self-sufficiency and personal growth.
- Enhanced client independence by implementing personalized support plans and life skills training.
- Supported individuals with personal/hygienic care.
- Collaborated effectively with other service providers such as healthcare professionals or educators in order to facilitate holistic care for clients.
- Improved quality of life for clients through effective communication, relationship building, and emotional support.
Customer Service Representative
Tim Hortons
11.2020 - 04.2021
- Experience with exchanging and counting currency.
- Handled customer inquiries and suggestions courteously, professionally and in a timely manner.
- Follow sanitization and policy protocols with a high degree of understanding.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Developmental Service Worker
Parents for Community Living
04.2019 - 10.2020
- Support individuals that have developmental and physical disabilities.
- Help and support with personal care including toileting, feeding and dressing/undressing.
- Prepare meals and maintain sanitization protocols.
- Transport individuals to programs and activities.
- Collaborated effectively with other service providers in order to facilitate holistic care for clients.
Apprentice Technician
Heffner Toyota
09.2017 - 04.2019
- Diagnose problems on a vehicle.
- Performed and completed basic to complex tasks on vehicles.
- Collaborated with other workers to complete an assigned job.
- Perform oil changes and checks on a vehicle.
Deli Clerk
Sobeys
03.2016 - 07.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized department to Public Health standards.
Hostess
Angel's Diner
06.2015 - 04.2016
- Assisted with food service in a fast-paced environment.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Responsible for cleanliness of daily operations.
Education
Diploma - Developmental Services Worker
Cambrian College
Greater Sudbury, ON06.2022
Apprenticeship - Developmental Services Worker
Fanshawe College
London, ONDual Credit Program - Automotive Service Technician
Conestoga College
Guelph, ON06.2018
High School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON06.2018
Skills
- Punctual
- Organize my priorities when faced with several tasks
- Work well under pressure
- Always ask questions when I am unsure about a certain duty
- Take responsibility for my assigned tasks
- Able to adapt quickly with change in the workplace
- Exceptional communication skills
- Self-Advocacy Support
- Goal Setting
Certification
- CPR/First-Aid Certified, 11/2022
- G license, 11/2019
- CPI Certified since 2019
- Received Certification of Achievement for the Ontario Youth Apprenticeship Program, 06/2018
References
Upon Request
Timeline
Developmental Service Worker
Sudbury Developmental Services
04.2021 - Current
Customer Service Representative
Tim Hortons
11.2020 - 04.2021
Developmental Service Worker
Parents for Community Living
04.2019 - 10.2020
Apprentice Technician
Heffner Toyota
09.2017 - 04.2019
Deli Clerk
Sobeys
03.2016 - 07.2018
Hostess
Angel's Diner
06.2015 - 04.2016
Diploma - Developmental Services Worker
Cambrian College
Apprenticeship - Developmental Services Worker
Fanshawe College
Dual Credit Program - Automotive Service Technician
Conestoga College
High School Diploma -
Forest Heights Collegiate Institute
Similar Profiles
Jessica Isabella PugahanJessica Isabella Pugahan
Developmental Services Worker at Sudbury Developmental ServicesDevelopmental Services Worker at Sudbury Developmental Services
Sabina PunSabina Pun
Developmental Services Worker at Sudbury Developmental ServicesDevelopmental Services Worker at Sudbury Developmental Services
ADEBAYO WILLIAMSADEBAYO WILLIAMS
Industrial Cleaner at Community Living, SudburyIndustrial Cleaner at Community Living, Sudbury
Lucas MullalyLucas Mullaly
Server at Gloria's RestaurantServer at Gloria's Restaurant
Chase Pressacco, P.EngChase Pressacco, P.Eng
Project Engineer at ValeProject Engineer at Vale