Kayla Langdon
Rainbow Lake,AB
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Eldon’s Transport, demonstrating exceptional time management and customer service skills. Spearheaded a project to reorganize warehouse layouts, increasing space utilization by 20%. Mentored staff to foster a positive attitude, elevating team performance and service standards. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Office Assistant
Eldon’s Transport
01.2024 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Janitorial Manager
Multi Oilfield Services
09.2015 - Current
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Increased client satisfaction by consistently maintaining a clean and safe environment for occupants.
- Reduced employee turnover through effective hiring, training, and performance management.
- Coordinated with external contractors for specialized cleaning services as needed while ensuring minimal disruption to daily operations.
- Led staff meetings to discuss progress updates, share best practices, address concerns, and maintain open lines of communication within the team.
- Established team priorities, maintained schedules and monitored performance.
Warehouse Lead
MRC Global
07.2014 - 07.2016
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Performed inventories and stocked new equipment and [Product].
- Reviewed vendor performance regularly to ensure high-quality service from suppliers while maintaining competitive pricing agreements.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Bar Manager
Noralta Motor Inn
05.2011 - 04.2014
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Education
GED -
College of North Atlantic
Grand Falls-Windsor, NLSkills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Organizing and Categorizing
- Office Administration
- Valid Driver's License
- Invoice Processing
Languages
English
Elementary
Timeline
Office Assistant
Eldon’s Transport
01.2024 - Current
Janitorial Manager
Multi Oilfield Services
09.2015 - Current
Warehouse Lead
MRC Global
07.2014 - 07.2016
Bar Manager
Noralta Motor Inn
05.2011 - 04.2014
GED -
College of North Atlantic
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