Kayla Krupka
Saskatoon,SK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/Cashier
Save-On-Foods
08.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Arts - Psychology
University of Saskatchewan
Saskatoon, SKHigh School Diploma -
Greenall School
Balgonie, SK06.2021
Skills
- Exceptional Customer Service
- Safe Food Handling Practices
- Excellent Memory
- Instructing and Training Fellow Employees
- Complex Problem-Solving
- Proficient in Upselling Product
- Experienced in Creating Customer Connections
Certification
- Barista Basics Certification, Starbucks - 2019-Present
Additional Information
Leanne Rowell
1 (306) 209-0689
huttonljj@sasktel.net
Rhonda Sarich
1 (306) 331-8698
rhondasarich@yahoo.ca
Timeline
Barista/Cashier
Save-On-Foods
08.2019 - Current
Bachelor of Arts - Psychology
University of Saskatchewan
High School Diploma -
Greenall School
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