Kayla Kohl
London,ON
Summary
- Led a 3 person task force for software development team with 5+ projects per quarter and total budgets exceeding $1million in funding from provincial government
Overview
11
11
years of professional experience
Work History
Business Services Support Analyst
Ministry of Labour
01.2021 - Current
- Enhanced overall business efficiency by streamlining workflows and optimizing processes.
- Evaluated vendor proposals and contracts, resulting in cost savings without sacrificing quality or service levels.
- Adhered to company internal control procedures and business processes, maintaining compliance and establishing direct lines of communication with team leadership.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high level of attention to detail.
- Rolled out new financial bonus programs for employers and stakeholders
- Provided ongoing program and I.T support for province wide apprenticeship program
- Managed data files for accurate continuous flow of information
- Financial reports were developed and maintained for appropriate fiscal year
Southwest Sub-Regional Administrative Assistant
Ministry of Labour
05.2016 - 02.2021
- Regional Program Manager/Service Delivery Manager Support, prepared Delegation of Financial Authority forms, reviewed/audited travel expense reports, managed booking calendars, prepared materials for meetings, took minutes, responded to inquiries, and handled onboarding/offboarding of staff.
- Managed administrative assistants across the subregion in 6 areas
- Provided delegation of financial authority during the absence of senior management
Human Resources
CITY OF ST. THOMAS
02.2014 - 04.2015
- Managed WSIB files to ensure correct documentation was recorded for accuracy
- reviewed resumes and screened for many roles including directors and senior management, set up interviews, and proctored interviews.
- attended return to work meetings, advocated for both employee and employer
- attended refusal to work meetings, and developed presentations on health-related issues.
- Consulted and updated health and safety material on a biweekly basis
- Managed interns and summer students
- Developed health and safety protocols and maintained confidential files
Regional Human Resources Intern
Ministry of Labour
04.2013 - 03.2015
- On-boarded and off-boarded staff, created termination letters, set up and proctored interviews, and maintained employee HR files.
Education
Ontario College Diploma in Business - Human Resources -
Fanshawe College
London, ON04.2016
Skills
- Support ticketing systems
- Application support
- Incident Management
- ITIL Processes
- System Administration
- User Account Management
- Internal technical communications
- Network Troubleshooting
- Cost-benefit analysis
- Recordkeeping skills
- Trend Analysis
- Organizational Skills
- Service Desk Team Management
- Finance management
- Risk analysis
Languages
English
Native or Bilingual
Additionalinformation - Highlightsofqualifications
- Team player; with well developed interpersonal and leadership skills
- Strong work ethic; hardworking and dedicated employee
- Excellent problem solving and conflict resolution skills
- Forward-thinker, always showing initiative
- Achievement-oriented and tenacious attitude
Timeline
Business Services Support Analyst
Ministry of Labour
01.2021 - Current
Southwest Sub-Regional Administrative Assistant
Ministry of Labour
05.2016 - 02.2021
Human Resources
CITY OF ST. THOMAS
02.2014 - 04.2015
Regional Human Resources Intern
Ministry of Labour
04.2013 - 03.2015
Ontario College Diploma in Business - Human Resources -
Fanshawe College