Kayla Kirkbride
Ottawa
Summary
Educational professional with track record of fostering supportive and effective learning environment. Skilled in classroom management, lesson planning, and student engagement. Strong focus on team collaboration and achieving results, adapting flexibly to changing needs. Known for reliability, patience, and passion for education.
Overview
4
4
years of professional experience
Work History
Educational Assistant Teacher
Ottawa-Carleton District School Board
01.2022 - Current
- Company Overview: (Ottawa Carleton School Board)
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Contributed to the development of IEPs for students with special needs, working closely with the Special Education team to ensure appropriate supports were in place.
- Promoted positive classroom environment by implementing effective behavior management techniques, resulting in decreased disruptions and increased focus on learning.
- Maintained accurate records of student progress, collaborating with teachers and parents to develop strategies for improvement.
- Supervised recess, lunch and daily student intake and dismissal.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported teachers in developing differentiated instruction to accommodate various learning styles and needs.
Educational Assistant Teacher
Ottawa Catholic School Board
08.2021 - Current
- Company Overview: (Ottawa Catholic School Board)
- Provided individualized support for students requiring extra help or needing academic accommodations.
- Increased student engagement by implementing hands-on learning activities and group projects.
- Contributed to the development of IEPs for students with special needs, working closely with the Special Education team to ensure appropriate supports were in place.
- Promoted positive classroom environment by implementing effective behavior management techniques, resulting in decreased disruptions and increased focus on learning.
- Maintained accurate records of student progress, collaborating with teachers and parents to develop strategies for improvement.
- Supervised recess, lunch and daily student intake and dismissal.
- Supported student physical, mental, and social development using classroom games and activities.
Contract Administrative Assistant
The Ottawa Hospital, Cancer Centre
09.2024 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Outpatient Clerk
The Ottawa Hospital
02.2023 - 02.2024
- Company Overview: (Civic and Riverside Campus)
- Experience using Epic, Vocantas, UKG, Teams, and MyChart computerized systems.
- Facilitated smooth communication between patients, providers, and external partners like pharmacies or other healthcare facilities through prompt handling of phone calls or messaging systems.
- Expedited referral management by diligently tracking pending referrals, obtaining necessary authorizations, and following up on appointment confirmations.
- Managed confidential patient data securely, adhering to HIPAA regulations and maintaining privacy standards.
- Streamlined patient registration processes, resulting in reduced wait times and improved patient experience.
- Enhanced patient satisfaction by efficiently scheduling and managing appointments for outpatient services.
- Performed various administrative tasks by filing, copying and faxing documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Medical Office Administration -
Algonquin College
Ottawa, ON07-2021
Developmental Services Worker -
Algonquin College
Ottawa, ON04-2017
High School Diploma -
Hillcrest High School
Ottawa, ON06-2013
Skills
- Trillium/Aspen Software
- Instructional support
- Leadership qualities
- Learning disability support
- Special education
- Oral communication
- Conflict resolution
- Teamwork
- Problem-solving
Languages
Fluent in English – Proficient
References
References Available Upon Request
Timeline
Contract Administrative Assistant
The Ottawa Hospital, Cancer Centre
09.2024 - 03.2025
Outpatient Clerk
The Ottawa Hospital
02.2023 - 02.2024
Educational Assistant Teacher
Ottawa-Carleton District School Board
01.2022 - Current
Educational Assistant Teacher
Ottawa Catholic School Board
08.2021 - Current
Medical Office Administration -
Algonquin College
Developmental Services Worker -
Algonquin College
High School Diploma -
Hillcrest High School
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