Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Kayla Karlsson

Courtice,ON

Summary

Passionate and dependable team player with strong leadership skills, a love for nature, and a deep commitment to fostering/building community. Proven ability to work effectively under pressure, and maintain positive relationships through years of customer service, food handling and cashier roles. Developed a strong work ethic through consistent employment since 2017, including newspaper delivery, retail, and food service roles. Currently pursuing a Psychology degree, with a minor in Criminology, bringing both people skills and academic insight to support conservation and have empathy/understanding towards customers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Writer/Blog Manager

Southport Magazine
Toronto, Ontario
06.2023 - Current
  • Performed extensive research prior to writing any article or post.
  • Stayed updated on industry trends to produce relevant and timely content.
  • Developed advertising plans for timely and successful market entry.
  • Working with brands like 1824 , a networking group that focuses on young creatives. Through them, Southport got media passes to 070 Shake, a popular singer/rapper.

Cashier/Food Handler

A&W
Courtice, Ontario
06.2024 - 11.2025
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate and precise.
  • Satisfied customers by quickly and accurately handling and preparing orders.
  • Kept food at proper temperatures for consumer safety and documented numbers in logbook.

Cashier/Cleaner Helper

Bulk Barn
Oshawa, Ontario
04.2023 - 06.2024
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Created and maintained positive, meaningful relationships with customers and regulars.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions and orders.

Cashier/Food Handler

Swiss Chalet
Courtice, Ontario
07.2022 - 02.2023
  • Prepared orders for Uber, Skip the Dishes, and other mobile apps effectively and efficiently.
  • Assisted with hostess roles and server roles when understaffed.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Paper Deliverer

Clarington This Week
Courtice, Ontario
09.2017 - 06.2020
  • Inspected paper bundles for accuracy prior to delivery.
  • Put together and delivered papers for local delivery.
  • Maintained payment records, driving expenses and other delivery information to submit to manager.

Education

Bachelor of Arts - Psychology

Toronto Metropolitan University
Toronto, None
01-2028

High School Diploma -

Couritce Secondary School
Courtice
07-2024

Skills

  • Team collaboration
  • Research methods
  • Excellent interpersonal communications
  • Problem-solving aptitude
  • Outdoor survival skills
  • Quick Service
  • Cleaning and sanitizing
  • Payment processing
  • Food safety
  • Childcare management

Affiliations

  • Creative Writer
  • Blog Manager
  • Musician

Accomplishments

  • Ontario Scholar
  • The Principle Award
  • The Drama Award
  • Honors Roll ( every year )

Certification

  • Food handler certified
  • CPR certified
  • First Aid certified

Timeline

Cashier/Food Handler

A&W
06.2024 - 11.2025

Writer/Blog Manager

Southport Magazine
06.2023 - Current

Cashier/Cleaner Helper

Bulk Barn
04.2023 - 06.2024

Cashier/Food Handler

Swiss Chalet
07.2022 - 02.2023

Paper Deliverer

Clarington This Week
09.2017 - 06.2020

Bachelor of Arts - Psychology

Toronto Metropolitan University

High School Diploma -

Couritce Secondary School

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Kayla Karlsson