Kayla Karlsson
Courtice,ON
Summary
Passionate and dependable team player with strong leadership skills, a love for nature, and a deep commitment to fostering/building community. Proven ability to work effectively under pressure, and maintain positive relationships through years of customer service, food handling and cashier roles. Developed a strong work ethic through consistent employment since 2017, including newspaper delivery, retail, and food service roles. Currently pursuing a Psychology degree, with a minor in Criminology, bringing both people skills and academic insight to support conservation and have empathy/understanding towards customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Writer/Blog Manager
Southport Magazine
Toronto, Ontario
06.2023 - Current
- Performed extensive research prior to writing any article or post.
- Stayed updated on industry trends to produce relevant and timely content.
- Developed advertising plans for timely and successful market entry.
- Working with brands like 1824 , a networking group that focuses on young creatives. Through them, Southport got media passes to 070 Shake, a popular singer/rapper.
Cashier/Food Handler
A&W
Courtice, Ontario
06.2024 - 11.2025
- Processed credit card, cash, and check payments, ensuring all transactions were accurate and precise.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Kept food at proper temperatures for consumer safety and documented numbers in logbook.
Cashier/Cleaner Helper
Bulk Barn
Oshawa, Ontario
04.2023 - 06.2024
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Created and maintained positive, meaningful relationships with customers and regulars.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
Cashier/Food Handler
Swiss Chalet
Courtice, Ontario
07.2022 - 02.2023
- Prepared orders for Uber, Skip the Dishes, and other mobile apps effectively and efficiently.
- Assisted with hostess roles and server roles when understaffed.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Paper Deliverer
Clarington This Week
Courtice, Ontario
09.2017 - 06.2020
- Inspected paper bundles for accuracy prior to delivery.
- Put together and delivered papers for local delivery.
- Maintained payment records, driving expenses and other delivery information to submit to manager.
Education
Bachelor of Arts - Psychology
Toronto Metropolitan University
Toronto, None01-2028
High School Diploma -
Couritce Secondary School
Courtice 07-2024
Skills
- Team collaboration
- Research methods
- Excellent interpersonal communications
- Problem-solving aptitude
- Outdoor survival skills
- Quick Service
- Cleaning and sanitizing
- Payment processing
- Food safety
- Childcare management
Affiliations
- Creative Writer
- Blog Manager
- Musician
Accomplishments
- Ontario Scholar
- The Principle Award
- The Drama Award
- Honors Roll ( every year )
Certification
- Food handler certified
- CPR certified
- First Aid certified
Timeline
Cashier/Food Handler
A&W
06.2024 - 11.2025
Writer/Blog Manager
Southport Magazine
06.2023 - Current
Cashier/Cleaner Helper
Bulk Barn
04.2023 - 06.2024
Cashier/Food Handler
Swiss Chalet
07.2022 - 02.2023
Paper Deliverer
Clarington This Week
09.2017 - 06.2020
Bachelor of Arts - Psychology
Toronto Metropolitan University
High School Diploma -
Couritce Secondary School
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