Kayla Kaczynski
Moreno Valley
Summary
Dynamic General Manager with over 20 years of experience in operations management, team building, and customer relations. Proven ability to mentor staff, streamline processes, and enhance customer satisfaction while driving sales growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Bakers Drive Thru
Moreno Valley, CA
06.2005 - Current
- Implemented strategic initiatives that improved operational efficiency and reduced costs.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Streamlined inventory management processes, ensuring optimal stock levels and reducing waste.
- Mentored management team to foster leadership skills and promote staff development.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Oversaw compliance with health regulations, ensuring a safe environment for employees and customers.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
Education
No Degree - Nutrition Sciences
University of California, San Diego
La Jolla, CASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Customer relations
- Inventory control
- Goal setting
- Employee scheduling
- P&L management
Certification
Serv Safe
Timeline
General Manager
Bakers Drive Thru
06.2005 - Current
No Degree - Nutrition Sciences
University of California, San Diego