Kayla Hunter
Sacramento
Summary
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
Sacramento, CA
08.2022 - Current
- Operated warehouse equipment to efficiently pick, pack, and ship customer orders.
- Assisted in training new associates on operational procedures and best practices for efficiency.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Customer Service Specialist Head Cashier
Speedway Gas Station
Sacramento, CA
03.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues effectively to enhance satisfaction.
- Assisted in training new cashiers on operational procedures and best practices.
- Maintained accurate cash drawer and reconciled discrepancies promptly.
- Monitored inventory levels and restocked merchandise as needed to ensure availability.
- Counted money in drawers at beginning and end of each shift.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Assisted in inventory management by accurately tracking stock levels and replenishing merchandise as needed.
Education
Bachelor of Business Administration -
University of Phoenix
Tempe, AZ06-2028
High School Diploma -
Rocky Mount High School
Rocky Mount, NC05-2020
Skills
- Willing to learn
- Teamwork and collaboration
- Customer service
- Time management
- Excellent communication
- Detail-oriented
- Work prioritization
- Punctual and reliable
- Data entry
- Invoice verification
- Problem-solving
Timeline
Fulfillment Associate
Amazon
08.2022 - Current
Customer Service Specialist Head Cashier
Speedway Gas Station
03.2021 - 01.2022
Bachelor of Business Administration -
University of Phoenix
High School Diploma -
Rocky Mount High School