Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kayla Hunkin

Kayla Hunkin

Ottawa,ON

Summary

As a second-year Psychology student at the University of Ottawa with aspirations to advance to law school and specialize in family law, I am eager to apply my academic background and passion for the field through a government internship. I am committed to gaining practical experience and expanding my knowledge to support my career goals. While my background includes experience in hospitality and customer service, I am now focused on pursuing opportunities that align with my academic interests and career objectives.

Overview

3
3
years of professional experience

Work History

Bartender & Server in Caffè Italiano

Rideau Carleton (Future Hard Rock) Raceway & Casino
07.2023 - Current
  • Efficiently managed approximately 80–120 customers per dining experience with accuracy during peak hours in a high-volume casino environment
  • Mastered menu details, including daily specials, for quick customer assistance
  • Handled alcohol service and maintained beverage quality
  • Regularly restocked supplies for smooth operations
  • Promptly delivered food orders, ensuring accuracy and timeliness
  • Maintained clean, welcoming dining atmosphere through timely bussing and sanitizing
  • Collaborated with the team for seamless operations and a positive customer experience

Bartender & Beverage Cart Server

Hylands Golf Course
06.2023 - Current
  • Stocked carts with a variety of beverages, including alcoholic and non-alcoholic drinks
  • Catered inventory to specific customer needs based on the type of event
  • Mastered knowledge of the north and south courses to provide timely service to all players
  • Oversaw and provided service to tables located in front of the bar, including taking orders and ensuring the delivery of food for a well-rounded dining experience

Customer Service Representative

Pet Valu
12.2021 - 06.2023
  • Proactively resolved customer inquiries and disputes through problem-solving skills
  • Conducted market research to determine the most effective approach for promoting products and services
  • Answered daily incoming calls professionally, collecting customer information and needs
  • Maintained accurate inventory counts by regularly cycling items in the store
  • Prepared merchandise for online orders and ensured its availability
  • Assisted in unloading and stocking delivery items, including heavy loads up to50lbs

Education

Bachelor of Psychology -

University of Ottawa

High School Diploma - undefined

École Secondaire Catholique Franco Cité

Skills

  • Responsible
  • Teamwork & Collaboration
  • Problem Solving
  • Strong multitasking
  • Highly reliable
  • Time Management
  • Team player attitude
  • Outgoing personality

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Bartender & Server in Caffè Italiano

Rideau Carleton (Future Hard Rock) Raceway & Casino
07.2023 - Current

Bartender & Beverage Cart Server

Hylands Golf Course
06.2023 - Current

Customer Service Representative

Pet Valu
12.2021 - 06.2023

High School Diploma - undefined

École Secondaire Catholique Franco Cité

Bachelor of Psychology -

University of Ottawa

Similar Profiles

CREATE PROFILE
Kayla Hunkin