Summary
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Kayla Hourie

Medicine Hat

Summary

Dynamic Sales Associate excelling in customer service and teamwork. Excellent people skills to enhance customer satisfaction and drive sales through suggestive selling techniques. Proficient in POS system operation, consistently delivering a friendly welcoming shopping experience and effectively managing inventory.

Work History

Sales Associate

The Boarding House
Medicine Hat, AB
12.2023 - 04.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained merchandise displays, ensuring alignment with promotional strategies and visual standards.
  • Supported inventory management by restocking shelves and conducting regular stock checks.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Diploma - Administrative Technologies

Cypress College
Medicine Hat, AB

High School Diploma -

Crescent Heights High School
Medicine Hat, AB
06.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Outgoing personality
  • POS system operation
  • Friendly and outgoing

Languages

English
Native or Bilingual
Plains Cree Y Dialect Learner
Native or Bilingual

Affiliations

Volunteered with The Medicine Hat Skateboard Association.

Timeline

Sales Associate

The Boarding House
12.2023 - 04.2024

Diploma - Administrative Technologies

Cypress College

High School Diploma -

Crescent Heights High School
Kayla Hourie