Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Holtz

Okotoks,AB

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Warranty/Service Advisor Assistant

Dunlop Western Star
05.2011 - 11.2016
  • In charge of all aspects of submitting warranty claims.
  • Opening and closing work orders on ADP software.
  • Setting up appointments, customer service, assigning appropriate jobs to technicians, receiving payments.
  • Managed high volumes of client paperwork, ensuring accuracy and organization in all transactions.

Administrative Assistant

Dunlop Western Star
04.2010 - 05.2011
  • In charge of daily accounting and spreadsheets.
  • Answering phones, in charge of monthly bill payments and customer service.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Assistant Manager

Stokes
07.2008 - 05.2010
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Involved in any hiring and employee scheduling.
  • Managed payroll on a weekly basis.

Education

High School Diploma -

Catholic Central Highschool
Lethbridge, AB
06.2006

Skills

  • Goal-Oriented and always willing to achieve greater responsibility
  • Data Entry
  • Very quick to learn, and can work in a fast paced environment
  • Positive attitude
  • Exceptional social skills
  • Extremely punctual and reliable

Timeline

Warranty/Service Advisor Assistant

Dunlop Western Star
05.2011 - 11.2016

Administrative Assistant

Dunlop Western Star
04.2010 - 05.2011

Assistant Manager

Stokes
07.2008 - 05.2010

High School Diploma -

Catholic Central Highschool

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Kayla Holtz