Kayla Heeley
Whitecourt,AB
Summary
Dynamic professional with a proven track record at Edie&Mare Publishing Inc., excelling in strategic planning and relationship building. Adept at developing innovative solutions that enhance operational efficiency and drive data-driven decisions. Skilled in content development and crisis management, fostering collaboration to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Director
Edie&Mare Publishing Inc.
11.2024 - Current
- Carry out research to facilitate data-driven decision-making.
- Integrate systems to streamline task management processes.
- Develop creative strategies to address challenging issues, enhancing efficiency.
- Direct operations in purchasing, sales, marketing, and customer accounts with efficiency.
Technical Support
SITEL/SYKES
09.2010 - 05.2011
- Refined support processes to achieve quicker problem-solving.
- Delivered technical support to resolve equipment issues, reducing downtime.
- Provided courteous assistance during installation processes to enhance client experience.
Teacher
Near North District School Board
11.2018 - Current
- Created dynamic lesson plans meeting curriculum standards.
- Evaluated student development using both formative and summative assessments.
- Customized educational approaches to support diverse learners, ensuring equitable success.
- Augmented cultural awareness by embedding diverse perspectives into curriculum.
- Incorporated technology into curriculum to boost digital literacy.
- Promoted analytical and problem-solving abilities through engaging projects.
- Developed educational content and assessments for virtual classrooms.
Assistant to Community Wellness Worker
Aboriginal Peoples Alliance Northern Ontario
08.2023 - 10.2023
- Volunteered at satellite site prior to accepting contract position.
- Supported community outreach initiatives by preparing informational materials and coordinating logistics.
- Collaborated with team members to develop culturally relevant programs, promoting awareness of Indigenous issues.
- Engaged with local stakeholders to foster relationships that supported organizational objectives and community goals.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues with friendly professionalism.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
Rights Educator/Board of Directors Secretary
Sudbury Workers Education and Advocacy Center
05.2017 - 07.2019
- Dedicated volunteer work prior to obtaining contract employment.
- Revised and implemented educational materials addressing worker rights and advocacy.
- Worked alongside community organizations to boost awareness of learning resources for marginalized laborers.
- Conducted outreach efforts to increase awareness of available services among local communities.
- Engaged in regular meetings to brainstorm innovative strategies.
- Gained advanced insights by engaging in instructor-centric workshops.
Program Assistant
Public Health Sudbury and District
05.2018 - 06.2019
- Applied data analysis to evaluate program outcomes and inform decisions.
- Optimized communication channels for efficient stakeholder engagement.
- Facilitated organization and execution of Sexual Health, Needle Exchange, and Naloxone initiatives.
- Negotiated with vendors to secure cost-effective services for program events, maximizing budget efficiency.
- Monitored program budgets to track expenses and highlight areas for financial optimization.
- Ensured easy access to critical information by maintaining accurate and up-to-date program databases.
Research Assistant
Laurentian University
01.2016 - 12.2018
- Assisted in Labour Studies and Environmental Sustainability Education in Zambia, Zimbabwe, and South Africa.
- Supported students in their essay and research studies through tutoring and feedback.
- Utilized language software to transcribe interviews for data analysis.
Graphic Designer
Goose Graphics
07.2015 - 06.2017
- Utilized Adobe Creative Suite to produce high-quality visual content, maintaining consistency across projects.
- Aligned graphic design concepts with client objectives to enhance branding strategies.
- Oversaw various design projects concurrently, guaranteeing on-time completion.
English Department Assistant
Laurentian University
09.2015 - 05.2016
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Supported launch of new departmental initiative by researching best practices and preparing briefing materials.
- Proofread and edited documents for accuracy and grammar.
Managing Editor
Laurentian University English Department
09.2015 - 05.2016
- Oversaw editorial calendar, ensuring timely coordination of deadlines.
- Implemented feedback mechanisms for authors, enhancing the quality of submitted works.
- Handled final proofreading, copy editing and revision functions for deliverables.
Tutor in the Classroom/OFIP Tutor
Rainbow School Board
10.2012 - 06.2013
- Provided guidance on study techniques, promoting effective learning habits among students.
- Supported teachers in the classroom by assisting students one-on-one.
- Scribed for students during provincial testing.
Technology Educator and Assistant
CalNet Computer Access Centre
01.2009 - 04.2009
- Created and facilitated workshops to promote digital literacy.
- Built relationships with community members to encourage participation and foster positive learning.
- Collaborated with manager on cyber security initiative.
Education
Bachelor Of Education - Junior/Intermediate - General Science
Laurentian University
Greater Sudbury, ON06.2017
Bachelor Of Arts - Political Science
Laurentian University
Greater Sudbury, ON06.2016
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Creativity and innovation
- Crisis management
- Business administration
- Content development
Timeline
Director
Edie&Mare Publishing Inc.
11.2024 - Current
Assistant to Community Wellness Worker
Aboriginal Peoples Alliance Northern Ontario
08.2023 - 10.2023
Teacher
Near North District School Board
11.2018 - Current
Program Assistant
Public Health Sudbury and District
05.2018 - 06.2019
Rights Educator/Board of Directors Secretary
Sudbury Workers Education and Advocacy Center
05.2017 - 07.2019
Research Assistant
Laurentian University
01.2016 - 12.2018
English Department Assistant
Laurentian University
09.2015 - 05.2016
Managing Editor
Laurentian University English Department
09.2015 - 05.2016
Graphic Designer
Goose Graphics
07.2015 - 06.2017
Tutor in the Classroom/OFIP Tutor
Rainbow School Board
10.2012 - 06.2013
Technical Support
SITEL/SYKES
09.2010 - 05.2011
Technology Educator and Assistant
CalNet Computer Access Centre
01.2009 - 04.2009
Bachelor Of Education - Junior/Intermediate - General Science
Laurentian University
Bachelor Of Arts - Political Science
Laurentian University
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